Microsoft ® Lync™ Server 2010 What Is New in Devices? Module 11 Microsoft Corporation

Session Objectives and Takeaways Session Objectives: Understand Devices Program Understand Lync 2010 Phone Edition IP phone goals and functionality Learn about manageability of Lync 2010 phones See new partner peripherals for softphone usage Takeaways: Lower cost devices Meets more core voice requirements New phone scenarios Manageability integrated with Lync Server

Provide customers with choice on price and form factors to meet their needs across multiple working environments HeadsetHandsetSpeaker Phone USB Phone IP PhoneMobile Phone PCWebcamUnified Conference Station Tele- Presence AudioVideo HomeOfficeRoad Wide Spectrum of End Points 3

Microsoft Lync 2010 IP Phone Goals Low cost IP phones for information workers and common areas: Aries Enable partners to build a range of devices Support for key Voice request for proposal (RFP) features Address Enterprise manageability requirements 4

Microsoft Lync 2010 Voice RFP Features Enhanced (E9-1-1) Call Park Private Line (incoming) Branch Office/Data Center Resiliency Common area phone 5

Phone rangeVariantsExamples “Aries” (New)Information worker (IW) models “Aries” (New)Common area models CX700/IP8540 (Existing)No new models – software update only Microsoft Lync 2010 IP Phone Ranges 6

Aries Information Worker Features Basic mode (PIN authentication) Contacts with Photos Message Waiting Indicator (MWI) Lync Server 2010 Voice RFP features Remote usage (after local provisioning) Conference leader experience 7

Aries Information Worker Features Enhanced mode (username/password) Basic mode features Calendar Call Logs Join online meeting Lync 2010 better together 8

Demo: Aries 9

Common Area Phone 10

Common Area Phone Requirements Ability for admin to pre-provision phones and Move/Add/Change (MAC) tech to install them Ability to configure call control behavior Ability to block external usage, compromised accounts Recovery from power outages Support for hotdesking scenario Phones are managed using Lync Server 2010 manageability infrastructure 11

Aries Common Area Scenario Admin sets up common area account Admin designates policies for common area phone (e.g. dial plan, allowable call functions) MAC tech installs and logs into phone Phone is available for common area usage Different common area phone usages (e.g. lobby, conference) can have different usage policies 12

Aries Hotdesking Scenario Admin designates a common area phone as hotdesking-enabled Admin sets idle timeout value MAC tech installs phone which operates in common area mode Phone indicates that user needs to sign in User signs in by entering PIN or by pairing phone to PC 13

Hotdesking Phone Scenario (Cont’d) Phone operates in standard Knowledge Worker mode while user is logged in Phone cleans up user data when user logs out or idle timeout value expires Phone falls back to common area usage after idle timeout value expires 14

Demo: Aries Common Area 15

Sign In Example 16 User enters Ext/Phone # and PIN

Sign In Example 17 User enters Ext/Phone # and PIN

Sign In Example 18 Lync User enters Ext/Phone # and PIN

Common Area Policy Settings PolicySettingUsage ClientPolicy EnableHotdesking HotdeskingTimeout Enables user to log on to common area device Specifies timeout value VoicePolicy EnableCallTransfer EnableCallPark AllowCallForwarding Enables UI for call transfer Enables UI for call park Enables UI for call forwarding ConferencingPolicy AllowIPAudio Enables UI for conference escalation ExternalAccessPolicy EnableOutsideAccess Enables external access 19

Manageability CommonAreaPhone contact object used to represent device SIP server and web services discovery configured in Dynamic Host Configuration Protocol (DHCP) Device inventory viewed in Monitoring Server report Usage information captured in call detail record (CDR) database Call quality information captured in Quality of Experience (QoE) database Update server used to update devices 20

Manageability Reports Device inventory Call Detail Record (CDR) Quality of Experience (QoE) 21

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Peripheral Devices More customer choice Expanded ecosystem New devices New partners 28

Dell All-In-One Monitor Integrated webcam Call control keys Future Availability 29

ClearOne INTERACT™ AT Complete USB conference system (speakers, microphones, dial pad, call controls) MSRP: $ $4000 (based on configuration) 30

Jabra Headsets Single headset for Digital Enhanced Cordless Telecommunications (DECT) deskphone, softphone, and mobile calls Touch screen control DECT: MSRP $181+Bluetooth: MSRP $

Plantronics Calisto 540 USB phone Smart Speakerphone: single controller for multiple devices 32

Session Takeaways Lower cost devices Meet more core voice requirements New phone scenarios Manageability integrated with Lync Server

Q&A 34

Backup Slides with Aries Screens Use these slides to show Aries experience if no actual device is available. These are not images of the final interface and they are slightly different from the actual device. (The “home screen” is the most different but they are all close enough to give a sense of the actual experience) 35

Home Screen 36

Contacts 37

Search 38

Contact Card 39

Incoming Call 40

Active Call 41

In-Call Options 42

Meeting Reminder 43

Calendar 44

Conference Call 45

Leader Controls 46

Common Area Home Screen 47

Hotdesking – User Sign In 48

Hotdesking – User Sign In 49

Home Screen – User Signed In 50

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