1. www.sungardas.com Sample Service Screenshots Enterprise Cloud Service 11.3

2. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 2 Sample Screenshots  “Demo”  Actual Production Site (UK)

3. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 3 New ECS Customer Portal 3

4. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 4 Show VDC Details 4

5. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 5 VM Performance Information 5

6. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 6 Services Tab 6

7. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 7 Request Changes to a VM 7

8. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 8 Request Changes to the Firewall (cont.) 8

9. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 9 Saving VM templates 9

10. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 10 Services Tab (cont). 10

11. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 11 Displaying Load Balancing Configuration 11

12. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 12 Displaying Firewall Configuration 12

13. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 13 Request Changes 13

14. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 14 Request Changes to a VM (cont.) 14

15. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 15 Request Changes to a VM (cont.) 15

16. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 16 Request Changes to a VM (cont.) 16

17. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 17 Request Changes to a VM (cont.) 17

18. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 18 Request Changes to a VM (cont.) 18

19. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 19 Request Changes to a VM (cont.) 19

20. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 20 Request Changes to the Load Balancer 20

21. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 21 Request Changes to the Load Balancer (cont.) 21

22. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 22 Request Changes to the Load Balancer (cont.) 22

23. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 23 Request Changes to the Load Balancer (cont.) 23

24. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 24 Request Changes to the Load Balancer (cont.) 24

25. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 25 Display Change Set Summary 25

26. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 26 Request Changes to the Firewall 26

27. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 27 Request Changes to the Firewall (cont.) 27

28. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 28 Request Changes to the Firewall (cont.) 28

29. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 29 Request Changes to the Firewall (cont.) 29

30. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 30 Request Changes to the Firewall (cont.) 30

31. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 31 Display Change Set Summary 31

32. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 32 Submit the Change Set 32

33. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 33 Post Submission 33

34. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 34 Upload Data & Files 34

35. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 35 Upload Data & Files (cont.) 35

36. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 36 Upload Data & Files (cont.) 36

37. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 37 Upload Data & Files (cont.) 37

38. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 38 Upload Data & Files (cont.) 38

39. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 39 Upload Data & Files (cont.) 39

40. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 40 Upload Data & Files (cont.) 40

41. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 41 Sample Screenshots  “Demo”  Actual Production Site (UK)

42. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 42 UK Production Site Overview

43. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 43 Services in a VDC

44. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 44 Request Changes

45. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 45 Configure Specific Elements (e.g., LB)

46. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 46 Configure Specific Elements (e.g., Firewall)

47. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 47 Monitor Resource Usage

48. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 48 Manage User Credentials

49. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 49 Pre-defined Templates for Rapid Ramp

50. © 2011 SunGard Availability Services LP. - All Rights Reserved - www.sungardas.com 50 Flex Resource Allocation