Indicator 3.02 Use communication skills to foster open, honest communications.

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Indicator 3.02 Use communication skills to foster open, honest communications.
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Indicator 3.02 Use communication skills to foster open, honest communications.

Impact of providing false or misleading information

Potential impact of providing half-truths

Providing information out of context can impact honest communications

Withholding information can be harmful

Topics that should not be discussed with a competitor Prices Products and services Business practices Territories Distribution Channels Customers

Topics that should be avoided with coworkers

Importance of a business’s proprietary information

Examples of a business’s proprietary information

Why employees should avoid posting company information in chat rooms, forums, or blogs

Need to follow company policy regarding communications with the media

Employee practices that would hamper confidentiality

Methods businesses use to protect their proprietary information

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