No agreements or contracts Fixed labor rate plus price of parts No priority – standard service queue –first come, first served Pay-As-You-Go $50 On-site surcharge for repairs performed at Customer site
Highest Service Priority Purchase a bundle of service calls to be used on any HP or Dell Laser Printer Unlimited Parts & Labor Preferred Access to Local Stocking of Printer Parts Enables repair budgeting No On-Site Fees Unused Service Calls used for Printer PMs
Call-directed Service Pricing Tiers OptionABC Number of Service Calls Purchased 3 to 1011 to Price per Service Call$190$175$160 Discount from Typical Per-incident Service Call 10%17%24%
Pre-payment of service agreement fee Unlimited Parts & Labor Facilitates Printer Repair Budgeting Priority Service Access to Local Stocking of Printer Parts No On-Site Service Fees Ideal for high-volume, mission-critical printers
Features Option 1 Per Incident Option 2 Call Directed Option 3 Equipment Directed No pre-payment No signed Agreement Unlimited Service Calls Unlimited Labor per Service Call Unlimited Parts per service Call Repair Budgeting Priority Response Access to local service stock On-site fee waiver Service Call flexibility Preventative MaintenanceOptional
Send an to Denise Mattox at Denise will send an application for the Call- directed and Equipment-directed Service Agreement via . Denise will send a quotation in response to the completed application. A pre-agreement printer examination will be conducted for Equipment-directed plans