SmartSafety Insights, not instincts The innovative data driven approach to a safer workplace Coert du Plessis, Partner, Deloitte 22 November 2011

Number 1

Most workpalces now effectively measure safety performance 3(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Some are using visual ways of presenting the results 30% of injuries to the right hand 4(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

And some innovative design principles.... 5(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Measure the size of the problem 6(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

SmartSaftey 101 Safety systems focus Safety systems & people programs Safety integrated into business Operational Effective Embedded Safety maturity The Smart Safety Maturity Model Data analytics maturity 7(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

SmartSaftey 101 Granular profiling Safety systems focus Statistical reporting & trend analysis Safety systems & people programs Safety integrated into business Real time Predictive analysis Operational Effective Embedded Safety maturity The Smart Safety Maturity Model Data analytics maturity Hindsight Insight Foresight 8(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

SmartSaftey 101 Granular profiling Safety systems focus Statistical reporting & trend analysis Safety systems & people programs Safety integrated into business Real time Predictive analysis Operational Effective Embedded Safety maturity Zero Harm Smart Safety Slipstream The Smart Safety Maturity Model Data analytics maturity 9(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

How it works Existing Data Smarten Data Analyse Granular insights Focused interventions 10(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Sharpening the usual levers HSE Strategy, Plans, Programs and Projects HSE Infrastructure Safety Mindset Policy & Safety Procedures Workforce Profile Education, Training & Coaching Job & Task Design Workflow design Site Profile Optimisation Equipment, Tools and Procurement Standards Data Driven Decisions (Granular = Grades of control) Performance Management - Behaviour Change Comms & Message Campaigning Investment planning & Budgeting Operational levers Activity Clusters People levers Safety leadership levers 11(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

SmartSaftey 101 Granular profiling Safety systems focus Statistical reporting & trend analysis Safety systems & people programs Safety integrated into business Real time Predictive analysis Operational Effective Embedded Safety maturity The Smart Safety Maturity Model Data analytics maturity 12(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Analysis example| Self Organising Maps (SOMs) - Multifunction - Visual - No assumptions - Simultaneous - Proximity = similarity Number of events I was involved in 13(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Five features cover 25% of the workforce and 43% of the severe incidents [Actual client result] 25% of the workforce 43% of the severe incidents = Not covered by the 5 SOM attributes = Covered by the 5 SOM attributes 14(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Window 2 of 500 – Fatigue exception rate 15(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Number of events I was involved in My ratio of fatigue exceptions 1. Logic is correct - keep doing it 2. Counter intuitive - protect 3. Counter intuitive - don’t reward 16(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Number of events I was involved in My ratio of fatigue exceptions 17(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Feature 1: Fatigued, “Nappy Valley”, Maintainer employees Nappy Valley – C-Australia, 2006 Census 18 (c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

Barriers to insight Insight Data quality Security and data access Data mountain Analytic skills Experience 19(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

What would you do differently if you could know who will get hurt next... Your call.

21(c) Deloitte Liability limited by a scheme approved under Professional Standards Legislation

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