Intelligence for Environment and Security – IES Solutions CAP in PSAP interoperability 2 European experiences Massimo Cristaldi, CTO IES Solutions

Intelligence for Environment and Security – IES Solutions Presentation outline AGENDA –How we use the CAP –2 European Examples The Italian Fire Fighters The EU Project IDIRA –Lessons Learnt Focus on Challenges and Actions to convince PSAP to adopt CAP

Intelligence for Environment and Security – IES Solutions IES Solutions VASP in Security and Enviroment Advisory Board member of the European Emergency Number Association Member of the Public Safety Communication Europe forum Works in EU Projects on Emergency Management – Creator of JIXEL, the first Web 2.0 Joint Command and control center –

Intelligence for Environment and Security – IES Solutions EDXL-CAP use in EU Not only for “Last mile” citizen notifications –Some experiences after L’Aquila Earthquake But, mainly, for PSAP-to-PSAP interoperability HOW TO DISTRIBUTE CAP Messages: –FUTURE: Bundled in SIP (following NG112 Long Term Specs) – VOICE&DATA –TODAY: Delivered in ATOM feeds for DATA only Interop – DATA ONLY

Intelligence for Environment and Security – IES Solutions FUTURE - The EENA NG112 LT Definition march2013.htmlhttp:// march2013.html Objective: –Communication between citizens and emergency services: NG112 is designed to enable citizens to reach an authority (e.g., PSAP) by calls using VoIP, text messaging, real-time text, pictures and video. –Interoperability between emergency services: NG112 enables several PSAPs to be part of a common emergency services IP network –Open Standards approach: NG112 is based on Internet Protocol (IP)-network based standard interfaces between all forms of communications components Existing experience from other regions (e.g. NENA)

Intelligence for Environment and Security – IES Solutions CAP in SIP The MESSAGE method, an extension to SIP, allows the transfer of Instant Messages and is also used to carry a Common Alerting Protocol (CAP) message. Still a long term definition, no real implementations

Intelligence for Environment and Security – IES Solutions TODAY – “per PSAP” Atom Feeds Loose coupling btw components HTTP based 1 personalized feed for each “interoperability partner”

Intelligence for Environment and Security – IES Solutions 3 STEPS 1.INCIDENT CREATION (or updates) –C&C publishes CAP Messages OR message are created by a “CAP Generator”, i.e. a web app or a smartphone app 2.INFORMATION DISTRIBUTION –The Addresses of intended recipients are analyzed and publishes as protected, personalized CAP feeds (SENDER/RECIPIENTS) 3.INFORMATION VISUALIZATION –C&C read the feed OR the feeds are read by a “CAP viewer” or a Feed reader/Browser

Intelligence for Environment and Security – IES Solutions

The Italian CAP experience Ministry of the Interior – Department of Fire Brigades: –Management of all incidents with 110 control rooms distributed all over Italy –Unique body (> professional fire fighters+ >6.000 volunteers) –Main Body in the Italian Civil Protection mechanism

Intelligence for Environment and Security – IES Solutions Italian Experience timeline 17 June st : DECREE –CAP as interoperability standard 2009 Used after L’Aquila Earthquake – Used for Calabria Fire seasons 23 May nd DECREE –Definition of the Italian CAP Profile Adaptation of Italian Fire Brigades C&C (SO115) The ROME Trial End of this year: deployed in ITALY completed First planned region with 25 Interop Partners: VENETO All this means AGREEMENT btw Fire Brigades and other PSAPs

Intelligence for Environment and Security – IES Solutions Key facts on the Italian Profile Carrying also “normal” incidents, not only major events Use of the Tactical Situation Object as Data Dictionary Use of the SAME codes allowed Gives brief information about RESOURCES Distinction btw CALLS and INCIDENTS Keeping track of the incident progress

Intelligence for Environment and Security – IES Solutions Italian Profile: More then Just CAP specific stuff New CAP parametric fields but also: –rules for updating incidents, and for modifying messages generated by other organizations –rules for representing incidents categories using universal and standard codes (TSO and SAME) inside the CAP message –rules to link resources to a given incident, by inserting information about mobilized resources inside the CAP message Definition of ATOM feeds as standard for CAP distribution and format for ATOM feeds

Intelligence for Environment and Security – IES Solutions Italian CAP Profile – Cross references I T00:30:32+02:00 Actual Update SFRVCN*******1T Private CAP-IT-VF:0.1 11T00:20:11+02:00 11T00:08:01+02:00 …………. Identifies the profile Identifies the parent message of the current thread (for messages updates by different orgs)

Intelligence for Environment and Security – IES Solutions Italian CAP Profile – Categories …………………… it-IT Infra Fuga gas Unknown Code_L1 Fuga gas Code_L2 Fuga Gas in appartamento TSO-ETYPE-CATEGORY POL …………………… Incident code and sub-code (VVF coding) Incident code and sub-code (VVF coding) TSO category code

Intelligence for Environment and Security – IES Solutions Italian CAP Profile – Parameters …………………… INCIDENTPROGRESS CLOSED TIMEARR T00:20:00+02:00 TIMECANC T00:30:32+02:00 VEHICLES 3/A,APS, T00:11:00+02:00, T00:20:00+02:00, T00:30:00+02:00 Via Pietro Ottoboni, Roma, Italy , Link information about resources to the incident

Intelligence for Environment and Security – IES Solutions Physical Deployment in Italy

Intelligence for Environment and Security – IES Solutions ROME LIVE Screenshot

Intelligence for Environment and Security – IES Solutions THE EU PROJECT IDIRA

Intelligence for Environment and Security – IES Solutions IDIRA Facts and objectives Integrated project funded by the EU in the FP7 framework programme –11 million funding 4 years duration years) –18 partners from Germany, Italy, Greece, Austria, UK, Switzerland –Project coordination Fraunhofer IVI (DE) –Technical coordination IES Solutions (ITALY) IDIRA stands for “Interoperability of data and procedures in large-scale multinational disaster response actions” AIM: provide guidelines and software services for improving cooperation, coordination and data sharing during big emergencies management

Intelligence for Environment and Security – IES Solutions How it is used – the MICS (Physical view) MICS (Mobile Integrated Command and Control Structure) –information hub, to collect information from disparate data sources during both the pre-incident and the incident response phases –on site information space and cooperating platform to facilitate and improve effectiveness of response actions “on the field”

Intelligence for Environment and Security – IES Solutions Interoperability and standards: not only CAP

Intelligence for Environment and Security – IES Solutions IDIRA The new developed modules will become part of the EU Civil Protections mechanism EDXL family of standard will be largely used End users (German and Austrian Red Cross, Italian Fire Brigades) pushes for the adoption of OPEN standard

Intelligence for Environment and Security – IES Solutions Challenges with PSAPs (our experience) Why interoperate? –The Dog and the Tail How to convince that there is a need? –Show something REAL –Convince that it is possible –Disseminate and educate Social media trend opens to Internet Keep impact low on what is today existing

Intelligence for Environment and Security – IES Solutions The online PREZI on

Intelligence for Environment and Security – IES Solutions 10 ACTIONS 1.Learn Some Basics about CAP 2.USE CAP Sources 3.Considering Tools to convert inputs into CAP 4.Acquiring CAP Mapping tools 5.Implementing a CAP Source Alert 6.Publish a CAP Alert news feed 7.Registering an Alerting Authority 8.Choose and Internet host for CAP 9.Consider other interfaces for CAP dissemination 10.Developing public outreach and education

Intelligence for Environment and Security – IES Solutions THANK YOU //