© 2001 Campus Pipeline, Inc. All Rights reserved. © 2001 Campus Pipeline, Inc. This work is the intellectual property of the author. Permission is granted.

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Presentation transcript:

© 2001 Campus Pipeline, Inc. All Rights reserved. © 2001 Campus Pipeline, Inc. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

© 2001 Campus Pipeline, Inc. All Rights reserved. Today’s Discussion The unified digital campus The purpose of this presentation is to give a general overview of North Shore Community College’s implementation of a unified digital campus.

© 2001 Campus Pipeline, Inc. All Rights reserved. North Shore Community College One of 15 CC’s in MA Four campus locations 6200 credit/4200 non SCT Banner 5.x Novell GroupWise Blackboard Courses Touchnet Payment SmartForce eLearning SmartThinking eTutoring

© 2001 Campus Pipeline, Inc. All Rights reserved. Admin / Staff Affiliated Organizations Alumni Faculty Friends and Family Prospective Students Students

© 2001 Campus Pipeline, Inc. All Rights reserved. The Vision How can we achieve anytime/anywhere services, reduce back office work, and also ensure that our end users will be able to use the technology in the easiest fashion possible?

© 2001 Campus Pipeline, Inc. All Rights reserved. Portal? A portal alone will not solve the unique challenges faced in the higher education technology environment.

© 2001 Campus Pipeline, Inc. All Rights reserved. From Portal to Platform However, a portal combined with robust integration infrastructure and a suite of integrated applications can create a powerful platform that provides a customized digital campus to all institutional constituents.

© 2001 Campus Pipeline, Inc. All Rights reserved. Portal

© 2001 Campus Pipeline, Inc. All Rights reserved. Integration Infrastructure

© 2001 Campus Pipeline, Inc. All Rights reserved. Integrated Applications

© 2001 Campus Pipeline, Inc. All Rights reserved. Unifying the Digital Campus Campus Pipeline provided all of the critical elements for creating and unifying North Shore’s digital campus.

© 2001 Campus Pipeline, Inc. All Rights reserved. NSCC’s Methodology Integrate people, process and technology Align the digital campus initiative with NSCC’s strategic vision Process Technology People

© 2001 Campus Pipeline, Inc. All Rights reserved. Three-Phased MethodologyAssess Plan Implement Communicate Support

© 2001 Campus Pipeline, Inc. All Rights reserved. Portal Options – Overcoming the Primary Obstacle NSCC launched a Comprehensive Information Campaign: The CIO gave 12 formal presentations to the community (student classes, mgmt, all faculty) Surveys were distributed and results were disseminated back to the community End Result – Vote was almost unanimous to move forward (only 3 dissensions)

© 2001 Campus Pipeline, Inc. All Rights reserved. Implementation Questions 1.How would we rollout Pipeline? 2.Who would receive Pipeline accounts? 3.How would students activate their accounts? 4.How would we integrate Pipeline ? 5.What account naming convention would we choose? 6.What process modifications required to provide (24 x 7) access? 7.How would account activation errors be resolved? 8.What SCT services would initially be enabled?

© 2001 Campus Pipeline, Inc. All Rights reserved. Recommended Success Formula ServicePhase Campus Readiness ReviewAssess Digital Campus Visioning WorkshopPlan Technical Planning WorkshopPlan Project Planning WorkshopPlan Remote installation / MigrationImplement System Administration TrainingImplement Campus Pipeline Integration Protocol (CPIP) Training Implement Train the Trainers Certification*Implement Instructor OrientationImplement

© 2001 Campus Pipeline, Inc. All Rights reserved. Implementation Timeline Jan Order Web Modules Feb.Order HW and attend training Begin information campaign March - Install Hardware and SCT Web products Form Teams April - Install Pipeline Software Resolve integration issues May - Load test data into Pipeline Test Pipeline to Banner Web integration June - Load data from Banner into CP production Go Live - Continue to monitor and modify events August - Pilot Web Registration Jan Full Web Registration - 50% of students used March - Install Payment Gateway May - Learning Managmenet System Integration Sept. - CBT system integration

© 2001 Campus Pipeline, Inc. All Rights reserved. ROI - HW/SW & Personnel Costs Campus Pipeline - 2 NT servers $30,000 Oracle Appl. Server – NT $8,000 SCT Web (Faculty & Student) $60,000 Touchnet Payment Gateway w/hw$29,000 IS Resources Estimated $125,000 Training for IS staff$6,000 Pipeline Software $90,000 Blackboard Server & Software $15,000 CBT Server and Software$43,000 Total Cost $406,000 Actual NSCC funds after Grants $297,000

© 2001 Campus Pipeline, Inc. All Rights reserved. Campus Pipeline Server HTTPS Web Server LDAP SMTP Import/Export CPIP Single Sign-on Single Session POP/IMAP Server External LDAP LDAPv3 Calendar

© 2001 Campus Pipeline, Inc. All Rights reserved. Life After Campus Pipeline Self service model – #1 priority of fixing an inefficient registration process was achieved Increased awareness and support by employees that the Web can work Raised awareness in student support offices leading to more creative thinking on their redesign process Self service model is becoming part of our culture and leading to resource savings Faculty are utilizing the self service tools Generated collaboration that the online environment can truly be functional and lead to overall better services. Advising – no required pin – realization that existing process wasn’t consistent.

© 2001 Campus Pipeline, Inc. All Rights reserved. Reduced mailings $151,956 –(Schedules, grades, master schedules,etc) Reduced back office support $142,950 –Self Service Model General communications $25,000 Web databases $9,300 Distance Ed. support (in house) $197, x 7 in-house support $63, Total Estimated 3yr. ROI $589,956 ROI – Major Categories (3 yr. Projections)

Product Demonstration

© 2001 Campus Pipeline, Inc. All Rights reserved. Proven by 100+ Schools

© 2001 Campus Pipeline, Inc. All Rights reserved. Campus Pipeline, Inc. Founded in 1998; based in Salt Lake City, Utah Solid leadership team 150 employees in U.S. & Canada $87 million in funding from strategic investors Strong technology partnerships with industry leaders Upside magazine—one of the top 100 private companies, May 2001 Exclusively focused on higher education with mission to unify the digital campus

© 2001 Campus Pipeline, Inc. All Rights reserved. QUESTIONS? Jono Smith Account Executive For more info about NSCC visit the following URL: pyramid.nscc.mass.edu

© 2001 Campus Pipeline, Inc. All Rights reserved. Thank You