1. Darrel S. Huish Katherine J. Ranes Arizona State University Lessons Learned During the First Year of myASU, a Large Institution Portal Copyright Darrel Huish 2002. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2. Today’s Session Project Context Lessons Learned Demonstration Questions

3. myASU Project Introduction Enterprise Portal Arizona State University –Large multi-campus institution –over 50,000 students Central IT organization serving many department needs Various computer architectures

4. Timeline Visioning – Spring 2000 Request for Proposal – Summer 2000 Project Begins – Nov 2000 Pilot – Feb 2001 Installation – March 2001 Conversion – Summer 2001 Production – August 2001

5. Lesson One – Vision is Important Do you have a clear understanding of what a portal means to your institution?

6. Vision myASU is Arizona State University’s portal: a customizable and personalizable web page that gives users access to a mix of news, services, resources, applications, and online courses. The goal of myASU is to provide a single point of entry on the web that is useful enough to be everyone’s start page and provide “one-stop shopping” for ASU information and everything else.

7. Vision myASU is Arizona State University’s portal: a customizable and personalizable web page that gives users access to a mix of news, services, resources, applications, and online courses. The goal of myASU is to provide a single point of entry on the web that is useful enough to be everyone’s start page and provide “one-stop shopping” for ASU information and everything else.

8. Lesson Two – Build on your Strengths What resources do you already have that could contribute to your portal development?

9. Some of our strengths Evolving authentication environment with ASURITE Id and Web-based authentication Web-based student services Web-based e-mail client for students Web-based e-mail client for MS Outlook Experience with Blackboard Widespread acceptance of Blackboard

10. Lesson Three – Two sides of the coin How will teaching and learning and the other facets of university life interact within the portal?

11. Dilemmas Well-established Teaching and Learning environment gives tremendous exposure Portal can be drowned in traffic Dogs and Tails Guidance, Governance, Leadership

12. Options On-line teaching and learning is independent of the portal Extend the on-line teaching and learning environment and make that your portal Render your teaching and learning within a portal Provide a way to link to course content

13. Lesson Four – A Long way to Go How do we reach our goal? How do sustain the portal and make it vital and dynamic?

14. Never Give Up, Never Surrender  Revisit and Refresh the Vision  Revisit and Re-evaluate the Technology  Managing change is like buying bananas  Be stubborn about the vision and goals

15. To Meet Our Vision Information and applications that: students need in order to have a quality university experience faculty need to teach and do research employees need to do their jobs employees need to manage their relationship with the university alumni need to feel a sense of community & ongoing affiliation prospective students and their parents need to make enrollment decisions puts ASU’s “best foot forward” in the community

16. DEMONSTRATION

17. QUESTIONS?

18. REFERENCE:

19. References and Contact Darrel Huish (Darrel.Huish@asu.edu) Katherine Ranes (kranes@asu.edu) myASU login page http://my.asu.eduhttp://my.asu.edu myASU project information http://www.asu.edu/myasu http://www.asu.edu/myasu Arizona State University http://www.asu.edu http://www.asu.edu

20. Statistics 50,000+ students 10,000 faculty/staff/others Over 5000 classes on Main campus ~68,000 Active Users 2200 course sites 16 custom Modules (Channels) About 30 organization sites

21. Services Public Services –News, weather, street maps, horoscope Delivered with Blackboard –ASU public services ASU library search, ASU directory search, ASU headlines Information (links, brochure-ware) –Designed for the ASU Community Applications that provide individual ASU services –Information is specific to the user –Information is specific to ASU –Available through a request or every time you enter myASU –Examples: Official grades, Accounts, ASU announcements

22. First page

23. First page after invoking a channel

24. ASU Bookmarks – Services Tab

25. Portal Modules Bb supplied modules (Horoscope, etc.) 28 customizable shells Bb Platform Builder –Limited architecture –Build dynamic channels using JSP’s to connect to data sources –Information in channels is specific to user

26. Portal Modules ASU Directory Search ASU Google Search ASU Library Search ASU News Headlines My Eligibility to Register MyASU Announcements My Enrollment Info My Financial Info My Grades My Class Overrides My Payroll Info

27. Portal Modules

28. E-Mail Integration ASU had a webmail system in place for student use Small changes to the Bb database allowed us to point to our webmail servers instead of the provided system (mailspinner) Our existing delivery system uses framed pages, easily integrated with Bb framed site

29. E-Mail Integration