Custom Administration and Navigation Tools for large-scale Moodle 2.5 sites Ofra Haneman Head of Instructional Design Team Roy Yarkoni Head of the Development Team
The Open University Overview Difficulties Solutions Our Presentation…
Open University Overview 48,000 Students 1,000 Faculty members
Open University Overview Fall Semester, Courses 955 Forums 126,728 Forum posts
Fall Semester 2014 – Pageviews
Video Overview 2500 broadcasting hours per semester 500,000 recordings hours More than 500,000 hits per semester recorded and uploaded to our course site (visual only) The Video Studios 9 video studios 7 video conferencing rooms 100 virtual classes
Video Overview 2500 broadcasting hours per semester 500,000 recordings hours More than 500,000 hits per semester recorded and uploaded to our course site (visual only) Product 2500 Broadcasting hours per semester 500,000 Recordings hours More than 500,000 views per semester Recorded and uploaded to the course site
Support Flow First tier – Contact center for students Second tier - Call center for the faculty High level support
Difficulties in our Moodle sites
Support teams - Response Time Search course Participants block Search user Profile & fake login
Navigation issues - course home page Too many forum notifications Navigation issues - V.O.D system Students
Solutions
Solutions for the Support Teams - Response Time Roy Yarkoni
The User Profile- Fake Login
Solution for the Students- Home Page Navigation Blocks Header BlocksContent
Improved Navigation in the course home page Solution for the Students
Solutions for the Students - V.O.D Navigation
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