WELCOME SAP Crystal Reports Master Class Maidenhead, 7th March 2012

Welcome to SAP House Leading research firms such as AMR Research, Forrester, Gartner, IDC and Meta Group place SAP Business Objects as the leading software company for Business Intelligence software, and Gartner currently ranks SAP as the clear BI leader with with 25% Market share. The Worlds leading provider of Business Software 109,000+ customers 53,000+ employees 2,500+ global partners 80% of Fortune500 use SAP Business Objects Software In 2010 R & D investment reached $1.724 Billion (14% to Total Revenue) Estimated Over 20 Million Users of SAP Crystal Reports worldwide

The SAP and DSCallards Partnership “SAP are proud to be partnered with DSCallards”

SAP BEST PERFORMANCE CHALLENGE WINNER uki 2011 Established in 1993, DSCallards are a software solutions provider, specialising in the fields of Business Intelligence and Software Development We are an award winning SAP Partner, with a proven track record of building innovative solutions that deliver measurable business value. SAP PINNACLE PARTNER AWARD WINNER #1 UK Volume Reseller of the Year 2008, 2009, 2010, 2011 SAP BEST PERFORMANCE CHALLENGE WINNER uki 2011

Agenda 9.30 – 9.40 am Welcome and Introductions 9.40 – 10am SAP Crystal Solutions? – The Big Picture Lee Grogan DSCallards 10.40 – 10.30am Crystal Report Design – hints and tips Steve Chapman DSCallards 10.30 - 11.15 Turn your Reports Live with Crystal Server Ray Kemp 11.15 Coffee Atrium 11.30 – 11.45am Live Demo – “Report Packs” Steve Chapman 11.45 – 12.25pm SAP Crystal Server 2011 – “New Features” Peter de Bie SAP 12.25 – 12.45pm SAP Crystal Solutions – BI for the Masses Plus Customer Stories 12.45 – 1pm Q&A and Close All

Markets represented here today Based on 106 registration on 1st March Just goes to show how diverse Crystal reports is and proof if it were needed that Crystal in the industries reporting tool of choice Be assured it really can cope with Any number of databases Any number of database connections Any number of reports

Over 10 Years of Industry Expertise HEALTHCARE FINANCIAL SERVICES RETAIL INFORMATION TECHNOLOGY MANUFACTURING PUBLIC SECTOR TELECOMS DSCallards industry experience have accumulated over our long history of helping organisations like yours to improve performance through better use of their data. That experience in working with customers and partners around the UK and Ireland has given us something that few others can claim: invaluable insight into companies’ needs, and the expertise to help solve their problems and help their businesses run better.