1. C21-BT 21CN: the next steps A global innovation platform
Name N Malik
Title : CEO
06 December 2006

2. Next-generation transformation – BT’s 21CN
BT’s global Next Generation Transformation programme
Investment of £10bn over 5 years, target £1bn annual savings by 2008/9
Move to a single platform that is multi-service and future proof on IP
Eliminating 100,000 network components
Simplify our portfolio from 450+ products to less than 150
Creating a series of reusable common capabilities across systems and products
5 year migration programme – migrating 30m customer lines
Empower customers with control, choice and flexibility like never before
Offer exciting new services for customers faster than before
21C customer experience
Remaking our portfolio
Open innovation
21CN core network convergence
Transforming our systems

3. 28 November 2006 – a landmark day
Re-built 10% of UK core network
40% by March 07
1500 man years of systems development
500,000 different tests
Laid 2,300km of new fibre
The first phase of migration of end users to BT’s Next Generation Network began in Wick, Vale of Glamorgan

4. 21CN – lessons learnt Business plan Design Planning Vendors
Consultation
Testing

5. 21CN – it’s global 21CN in 71 countries now, 160 by end 2007
Adding 1 new city every
10 days until March 2007
160,000 customer sites
already connected
Connecting 6,000 customer
sites per month by end 2006
The broadest, biggest, richest
21st Century Network (21 CN)

6. Name: N Malik Title: CEO 06 December 2006
C21-BT 21C Global Venture
Name: N Malik
Title: CEO
06 December 2006

7. The 21C Global Venture: new-wave business transformation
Combining BT’s 21CN and business transformation expertise
21CN multi-billion pound programme
21C know-how delivered by:
Lead consultants
Lead designers
Techno-economists
Programme managers
R&D
£727m / 06
BT Global Services
Retail & Wholesale Q2 new-wave revenues 35%
Migration
21C Global Venture The Power of One BT
Design, development & test
Implementation & build
Vendor management
Techno-economic modelling

8. BT 21C Transformation Services

9. Why BT is the perfect Transformation partner
We understand new wave business transformation….. totally
We know what it takes to reduce operational and financial risk – benefit from our lessons already learned
Our transformation is based on end-to-end innovation for people, systems and processes
We know vendor capabilities and have introduced new ways of working with them
We understand the opportunities of industry regulation and the important benefits of standards
We have embraced the totality of convergence

10. Global Telecom Markets
Name : N Malik
Title : CEO
06 December 2006

11. BTGS Global Telecom markets – our approach
Provider of capacity +
Provider of capabilities
Enabling next generation communication providers
Global approach Part of the BT Global Services organisation
Resources Full access to BT’s 21CN expertise
Experience Multiple year experience in running global consultancy projects for leading telecommunications companies
Capacity Combined with its network in the UK, BT has the most extensive footprint of any communication provider globally
Innovation BT is executing the most radical NGN transformation in the industry

12. Launch portfolio of Carrier-Class Managed and Outsourcing Services
Over 30 years experience in Telco-specific Consultancy Services covering Technologies, Processes, People and Strategy
Consult Build Manage
21C Operator Services
Premium Wholesale Services
Enhanced Voice Services
Content and Messaging Services
Network and Security Services
21C Transformation Services, Applications and Business Transformation enabled through Consult, Design, Build, Operate and Maintain Services
Network & Security Services
Managed Mobile Content Service
Carrier-Grade Messaging (CGM) from Messaging Applications to CGM Outsourcing
IP CRM
Switchless Reselling
Fixed-Mobile Convergence
Wholesale VoIP
Wholesale Voice
International Bandwidth

13. Your next generation of business can start now
21 CN
A real life experience
21C Global Venture
Our Transformation experience
We are bringing it all together.
For you!
BTGS Global Telecom Markets Our approach to market
BT 21C Transformation Services
Next Generation Infrastructure
Technologies & Services

14. Thank you Offices worldwide
Telecommunications services described are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc's respective standard conditions of contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2006