What We Do! We provide a technology help desk for the College.

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Presentation transcript:

What We Do! We provide a technology help desk for the College. 14,975 requests for assistance Fall 2014 - Summer2015 Dedicated help line: 2464 Dedicated Email: cie@wallace.edu Best method on weekends Help desk office is located in CTC 127 Staffed 7am-9pm (Mon-Thur), 8am-12pm (Fri)

Not Just Instructional We offer support for all areas of the College. Blackboard is available to all employees. Username: employee number Password: DOB (mmddyy) Professional Development Archives Access within Blackboard Professional Development Course Special Event Support

Instructional Services: Blackboard Support Instructional Technology Support Classroom Technology, Camtasia Relay, Respondus, StudyMate, Computer Lab Reservation System, Specialized software support. Student Email Support WiFi Other Technology

Other Services: Blackboard Support Special Event Support Bencze Theatre Wheeless Auditorium Conference Room Support

2464 cie@wallace.edu

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