1. INFORMATION TECHNOLOGY SERVICES

2. TITAN CONNECT Quick access to: Schedules and Registration Grades Email Self Service Blackboard News Events Calendars Titan Connect View https://tc.udmercy.edu

3. WIFI IS AVAILABLE EVERYWHERE ACADEMIC COMPUTER LABS

4. SAFE COMPUTING Do not offer personal information to individuals or sites you are not familiar with. Create hard to guess passwords that you can easily remember. Don’t open email that seems suspicious or is from unknown sources. Keep anti-virus software up-to-date. Always have a backup plan. Never leave your computer unattended.

5. LIVING IN RESIDENCE High-Speed Wired Network WiFi HiDef Cable TV

6. EDUCATIONAL DISCOUNTS UDM has arraigned special pricing with many of our vendors for such items as computers, software and peripherals. To see a listing of our vendors visit:

7. Office.com/GetOffice365 Students must register with the UDM email to qualify Included in this offer:  Excel  Word  PowerPoint  Publisher  Access  OneNote  Outlook  Lync

8. LOOKING FOR ANSWERS? it.udmercy.edu is the resource for all things technology. Alerts Updates Scheduled Maintenance Help Desk Services Academic Computing Lab Services Cable TV Channel Lineup

9. CONTACTING THE ITS HELPDESK HTTP://HELPDESK.UDMERCY.EDU/  SUBMIT A HELPDESK TICKET - HTTP://HELPDESK.UDMERCY.EDU/  CALL 313-993-1500  EMAIL HELPDESK@UDMERCY.EDU