Using Microsoft Outlook: Outlook Support Number

Objectives Guided Tour of Outlook –Identification –Views Basics –Contacts –Folders –Web Access Q&A

Title Bar Menu Bar Tool Bars Navigation Pane Folder List Preview Pane Status Line Next Use your mouse to click through various identification markings on this screen. Then click Next. Task Pane

Modifying What You See To move the Preview Pane, simply: Click View, Reading Pane. Then choose Right (or Off) from the drop- down menu to modify the location of the pane. BackNextCompare to GroupWise

GroupWise Comparison In GroupWise, messages can be previewed using the QuickViewer. A toggle button turns the QuickViewer on and off. QuickViewer is always displayed on the bottom of the screen. Back

Modifying What You See Let’s try it! Move your Preview pane to the right side of the screen. BackNext

What Else Can We Change? Remove preview pane completely Arrange your inbox Size your navigation pane Add a toolbar Remove a toolbar Follow the status line through these moves BackNext

Navigation Let’s practice! Calendar Contacts Mail Journal Notes Tasks BackNext

Basics Composing: Click the New button or choose File, New, Mail Message. BackNextCompare to GroupWise

GroupWise Comparison The process is exactly the same in GroupWise, only the buttons look different. Click on the New Mail button, OR Click File, New, and Mail. Back

Use this space for your message. Be sure to check spelling and proofread your message. Then click the Send button. BackNextCompare to GroupWise Enter recipient address(es) here. Enter secondary recipient address(es) here.

GroupWise Comparison The process is identical in GroupWise. Recipient addresses go here. Secondary recipients go here. The all- important subject line goes here. Use this space for your message. Back

Handling Blind Copies To send a blind copy in Outlook, click on Options, then choose Bcc from the menu. BackCompare to GroupWiseNext Outlook automatically adds a line for the blind copy address.

GroupWise Comparison The default mail view in GroupWise contains a blind copy address box. Back

Handling Attachments To attach a document to your message, click on the Insert Tab and then the Attach File button. It resembles a paper clip. BackNext

Handling Attachments Choose a file, then click the Insert button. Outlook inserts the file into your message. BackNextCompare to GroupWise

GroupWise Comparison The process is identical in GroupWise. Click on the Attachment button (paper clip). Then choose the file to attach and click OK. GroupWise uses a graphical display for the attachment. Back

Send Options HTML Plain Text Rich Text BackNext

More Send Options Click on the Options button. BackNextCompare to GroupWise

GroupWise Comparison Click the Options tab. Back Select the appropriate options, then click the Mail tab to return to the message.

Reading Messages Without the Preview Pane: BackNext Simply double- click on the message.

Reading Messages With the Preview Pane: A single click on the message will cause it to be displayed in the Preview Pane. BackNextCompare to GroupWise

GroupWise Comparison It works exactly the same way! Back A single click, when Quick Viewer is used. Or a double-click when Quick Viewer is off.

Replying/Forwarding Whether or not you are using the Preview Pane, the Reply, Reply to All, and Forward options will be displayed. BackCompare to GroupWiseNext The Reply and Reply to All options automatically fill in the addressees.

GroupWise Comparison Again, Outlook works the same way as GroupWise with only one exception. Back When you click the Reply button, a second window appears in which you must select whether you wish to reply to a single person or to all recipients.

Adding a Signature NextBack Click on Tools, Options. Then choose Mail Format and click on the signature button.

Creating a Signature Compare to GroupWiseBackNext Assign a brief description to the signature (first name, or internal use) then click OK. Then simply create the information you want to include in the edit signature box, and click OK.

GroupWise Comparison Back In GroupWise, only one signature can be created. Click Tools, Options, Environment, then the Signature tab. Supply the information you wish to include in the signature and click OK.

Out of Office Assistant BackNext On the Tools menu, click Out of Office Assistant. In the Out of Office Assistant dialog box, click Send Out of Office auto- replies. If desired, select Only send during this time range, and then set the appropriate Start and End dates and times.

Out of Office Assistant BackNext In the Out of Office Assistant dialog box, there are two tabs for messages: Inside My Organization and Outside My Organization. To send an Out of Office reply for messages originating within the college, create your reply in the text window of Inside My Organization. To send an Out of Office reply for messages originating within the college, create your reply in the text window of Outside My Organization.

Recalling Messages BackNext To recall a message you have sent, open (double-click) the message from your Sent Items folder. Then click Other Actions, then click on Recall This Message.

Recalling Messages BackNextCompare to GroupWise Specify the recall options, and click OK.

GroupWise Comparison Back In GroupWise, deleting the message from your Sent Items folder provides you the option of deleting it from other recipients’ folders. There is no confirmation option available in GroupWise.

Managing Mail Folders If you have been using folders to organize your mail in GroupWise, you understand how their function and benefit. Outlook folders function in much the same way. Specific comparisons to GroupWise will not be made in this section. NextBack

Creating Folders In the Navigation Pane, choose the parent folder. (Ex.: Inbox) Right-click the parent folder, then choose New Folder from the drop-down list. BackNext

Creating Folders Give the folder a name. Describe its contents. Click OK. It’s that simple! BackNext

Using Folders Using folders is even easier than creating them! Simply drag items from the Inbox (or other location) to the folder in which you wish to store them. BackNext

Tracking Sent Messages In Outlook, as in GroupWise, certain information about your message can be tracked using “Properties.” In Outlook, you must open the item, click the Office Button, then Properties. (GroupWise item properties can be displayed by simply right- clicking on the item and choosing Properties.) NextBack

Deleting Messages and Folders This is the easiest part yet! Simply click on any item – message, folder, task, etc. – and press the Delete key. BackNext

Summary Outlook is simple to use Outlook views can be customized Using Outlook is very similar to using GroupWise Back Next topic: Managing Contacts

Managing Contacts Versatile tool for managing people data Initialized for NRCC contacts (similar to the GroupWise Address Book) Usable across applications Searchable Share-able BackNext

Click on Contacts. Or choose Go, Contacts. BackNext

Contacts View Contact record (can be much larger) Sorting options Directory buttons BackNext

The General Tab Back Next This is the same information you find in the GroupWise Address Book.

The Details Tab Back Next The Details Tab provides some additional information that can be useful in maintaining contacts.

The All Fields Tab Back Next The All Fields Tab provides customizable search options. Users can select the fields to display for Contacts records, or use the fields to search for specific information.

Creating New Contacts Outlook provides three ways to create contacts: Importing information to the Contacts database Manually creating new records Creating new records from incoming messages. Next Back

Importing New Contacts Back Next From any Outlook view, click File, then Import and Export, to launch the Wizard displayed here. Let’s try importing some data, using: Q:\itclab\itc\outlookdata.ac cdb as the data source. Follow the instructions in the Wizard.

Manually Creating Contacts To manually create a new contact… Back Next 1.Open the Contacts folder. 2.Click the New Contact button. 3.Enter as much or as little information as you need for the new contact. 4.Click the Save and Close button.

Using to Create Contacts Perhaps the easiest method… Back Next While reading a message, right-click on the sender’s name, then choose Add to Contacts.

Using Contacts Back Next There are multiple uses for your Contacts database. Examples include: Search/sort Create messages Integrate with other Office applications

Sorting Contacts One option for sorting Contacts is displayed. Click on the other options and observe changes in the listing. BackNext

Searching Contacts Back Next Option 1: QuickFind Simply click inside the QuickFind box and type all or part of the contact’s name.

Searching Contacts Option 2: Find Back Next Click on the Find button. Type all or part of the contact’s name, address, category, company or other field data.

Removing Contacts To remove/delete a contact, simply click on the contact’s name (which turns blue), and press the Delete key on your keyboard. Back Next

Outlook Web Access BackNext Some related article and reference

What’s Next? Intermediate Outlook training covers: Using the Outlook calendar Tasks Outlook’s Journal feature Notes and Reminders Or related article reference crosoft-office-support/ crosoft-office-support/