Creating Ryan White Service Report (RSR) Data Schemas and Utilization Processes to Improve Data Reporting and Service Delivery Riham Ramadan Government Grants Manager at Howard Brown Health, Chicago, IL Email- rihamr@howardbrown.org

Disclosures Howard Brown Health staff have no financial interest to disclose. This continuing education activity is managed and accredited by AffinityCE/Professional Education Services Group in cooperation with HRSA and LRG. PESG, HRSA, LRG and all accrediting organization do not support or endorse any product or service mentioned in this activity. PESG, HRSA, and LRG staff as well as planners and reviewers have no relevant financial or nonfinancial interest to disclose. Commercial Support was not received for this activity.

Learning Objectives At the conclusion of this activity, the participant will be able to: Utilize the RSR data to improve service delivery and outcomes Understand best practices for utilizing an EMR to leverage data Create data schemas for the RSR and other reporting requirements

Howard Brown Health Mission: Howard Brown Health exists to eliminate the disparities in healthcare experienced by lesbian, gay, bisexual and transgender people through research, education and the provision of services that promote health and wellness. Federally Qualified Health Center in Chicago 10 clinics servicing both the north and south sides of Chicago 18,000 received primary care and behavioral health services 2017 Close to 4,000 patients in 2017 were HIV positive patients

Resources Available SQL Report Writers Electric Medical Records (Centricity) Separation between Grants Management and Program Development 10 clinics providing HIV primary care services

Structure Model Staff Engagement and Participation To confirm entry data for the RSR and to confirm accuracy of data before submission. Utilization of Plain Language Creation of a Data Schema Longest step but integral for any report. Beneficial with or without an EMR

Structure Model

Structure Model

Benefits for completing the RSR A requirement of the grant Helps identify improvements needed for data entry in the EMR Example- HIV Risk Factor - Opportunity to engage staff across different departments

Benefits to the Overall Program Provides an opportunity for all staff to evaluate their programs Completeness Report Utilization to identify trends Compare data to UDS population for FHQCs and Lookalikes Overall, strong summary of who is being serviced and how Identification of gaps in care and next steps.

Obtaining CME/CE Credit If you would like to receive continuing education credit for this activity, please visit: http://ryanwhite.cds.pesgce.com

Contact Information Riham Ramadan (Government Grants Manager) rihamr@howardbrown.org 773-388-1600 ext. 8791