eBay Foundation Proprietary & Confidential Empowering the Poor through Rural Information Centers: What Works and What is Sustainable? World Bank December 2, 2002

Our Mission Established in 1998 by eBay, Inc., the Worlds Online Market, the mission of eBay Foundation is to make investments that improve the economic and social well-being of our communities. Vision Our vision of the world is one where empowerment prevails - a world where people can overcome geographic, social, technological and economic barriers and fully participate in the benefits of the global economy eBay Foundation

Our Programs We make investments in local, national and international organizations that work to make our vision of the world a reality. We have four program areas in which me make investments. They are: - Community Technology –Community Economic Development –Community Strengthening –Community Participation

Flagship Community Technology Projects United States - SeniorNet – SeniorNet's mission is to provide older adults education for and access to computer technologies. Guatemala - Planet Outreach – Planet Outreachs mission is to empower under-served people in rural communities by providing economic opportunity to Guatemala and other developing countries through the use of the Internet.

San Pedro La Laguna is one of 12 ancient Mayan villages along the shores of Lake Atitlan in South- Western Guatemala Its population is appx. 12,000

Internet In Guatemala In 1977 the first Guatemalan computer science department was started at Universidad de Valle 30% - 50% of governments agencies have a working website and has sponsored several projects promote internet usage in Guatemala In 2000, there were over 65,000 Internet accounts in Guatemala. This is around 3.5% of Guatemala's population (11.5 million). San Pedro La Laguna has been left out of the global economy. Women spend time looming belts, clothing and textiles for which they are paid by piece.

eBay in San Pedro La Laguna Early eBay employee becomes acquainted with Bethel School Computers are donated to create the villages first computer lab eBay employees make several visits to network computers, wires the school for and provide basic technology training for local villagers Helps to develop plans to establish and run an internet café which would support the school and other community needs

Bethel School School Computer Lab & Students in Class

Planet Outreach Non-profit organization created to serve as umbrella organization responsible for telecenter/internet café operations. Provides villagers with computer training and education for a nominal fee Implements a baking/training program Provides education for women in entrepreneurship Redistributes to the community and Bethel School profits.

The Telecenter / Internet Cafe Exterior Interior

Outcomes Brings technology to San Pedro La Laguna After seeing the first computer lab at Bethel School, other schools in nearby villages find ways to create their own computer labs Planet Outreach has trained and employed six locals to be employees of the telecenter A pilot to help local villagers sell goods online from Guatemala is underway Five other internet cafes in San Pedro have been established