Highline Community College Assessment Training Mission to measures Highline Community College Assessment Training

Learning Outcomes Apply the techniques for writing a mission aligned goal by successfully writing one for their current work. Apply the techniques for writing a mission aligned learning outcome by successfully writing one for their current work. Apply the techniques for writing a service outcome by successfully writing one for their current work.

7 Elements of Assessment Planning • Mission Statement • Goals • Outcomes (Learning & Service/Program) • Methodology • Implementation • Results • Decisions/Recommendations Today we are focusing on 1-3

What is a mission Statement and how should it be constructed? 25 words or less describing organizational purpose constituents served how/methods Highlight or underline these components in each of the mission statements (Institutional, Divisional, and departmental).

HCC Mission As a public institution of higher education serving a diverse community in a multicultural world and global economy, Highline Community College promotes student engagement, learning, and achievement, integrates diversity and globalism throughout the college, sustains relationships within its communities, and practices sustainability in human resources, operations, and teaching and learning.” August 2013 http://president.highline.edu/mission.php

Student Services Mission “We support student learning and community engagement. We advocate for access, educational equity and social justice in a diverse learning environment. We empower students to achieve their educational, personal and career goals.” http://studentsservices.highline.edu/ssmis sion.php

Institution Handout: Mission Worksheet Drawing on the commonalities of HCC’s institutional, divisional, and your departmental missions what are the key themes reaching through? Next How do these key themes align with the Core Themes of the institution? If there is strong overlap use those points to build goals and outcomes

Mission fulfillment Handout: Core Themes Grid  fill out

Highline Community College Assessment Training Goals Highline Community College Assessment Training

Goals Broad general statements of what you want to accomplish • It is not a “to do” list. • They are aspirational in nature and aligned with the mission statement • A “road map” to how the mission statement will be achieved by the organization • Provide focus

Highline Community College Assessment Training Outcomes Highline Community College Assessment Training

Learning Outcomes The measurable expected results of an instructional program or service, which contribute to the achievement of department goals. Learning Outcomes: Specific statement about what knowledge, skill, or behavior a participant will acquire as a result of participating in a program or service Service Outcomes: Focus on the quality and quantity of programs and/or service. Such outcomes typically use satisfaction surveys or user counts as metrics.

Bloom’s Taxonomy

Bloom’s Taxonomy (1956)

Learning outcome After (Condition) + (Target group) will be able to + (Bloom’s Taxonomy Word) + (Degree) + (Target Learning) = Learning Outcome

Membership Students will be able to identify (1) membership in an HCC community (club, team, group) or a leadership role they hold at Highline Community College as a result of their participation in the Center for Leadership and Service offerings.

Evaluating Learning Outcomes • Clarity Outcomes are specific and detailed action statements. Outcomes are congruent with the organization’s mission and goals. • Measurable Outcomes are able to provide evidence of educational benefits. Outcomes are observable. • Useful/Meaningful Outcomes are able to guide the decision making process. Outcomes are learning centered.

Service/Program Outcome ASK: • What information is necessary for you to plan your budget? • What information assist you in evaluating staff, services, and programs? EXAMPLES: • Normal types of service / program outcomes: Number of clients served Quality of services provided Customer satisfaction Needs assessment

Highline Community College Assessment Training Program Design Highline Community College Assessment Training

Learning Outcomes & Service Outcomes dictate the programs and/or services offered Because your goals, learning/service outcomes, and programs are designed based on institutional, divisional, and departmental missions  they are mission aligned. Activity Based upon the stated learning outcome and service outcome for your department, what programs/services could be offered to accomplish this? How would you know if it worked?

Assessment method: Document Analysis Assessment time! Assessment method: Document Analysis Please share your mission aligned goal, learning outcome, and service outcome. Assessment: review the goal/learning outcome/service outcome the participants created. Are they properly constructed?

Questions? A big thank you to Seattle University Assessment Training Certificate program and the Divisional Assessment Working Group!