First Class User Experience Journey Boxes shown on dashboard, user can choose to turn off certain boxes by using the My Dashboard menu item. User can also rate the different boxes on a 5-star scale.

Email notification whenever someone posts something in forums Notification email Click on link Brought directly to forum post page

Choosing what shows up on your dashboard Click on “My Dashboard” Choose which tiles will appear on the dashboard Click Save to save your choice

Choosing your display picture Click on “My Dashboard” Choose which pictures will appear in the tile, choosing more than 1 picture will result in rotating images Click Save to save your choice

Viewing all posts from dashboard Click on title Brought directly to forum post page

Quick link to specific post from dashboard Click on forum post Brought directly to specific post

Quick Post from dashboard Type your message here Quick Post from dashboard Choose the forum where you want to post in If you want to attach a file, click here Choose the file you would like to attach Once you’re done, click “Post”

Viewing library items Click on Library menu and on any item in the library Library contents will show on screen

Searching Enter search keyword(s) Search results shown Click on title to view post

Posting on forums Click on Reply or Quick Reply Compose your message and submit post

Ask the Expert Click on menu item Compose your question Choose which expert you need Send your question to the relevant expert

Ratings Click on the stars to give your rating. The rating shown is the average of all ratings by all users