Portfolio Committee on Tourism: National Assembly Eddy Khosa Chairman Cape Town: 06 March 2015

THE ASSOCIATION FEDHASA is recognised and respected as the prime representative for the South African hospitality industry

We formed partnership with: All leading hotel groupings in South Africa Bed & Breakfasts and Guest Houses Government and Public sector organisations Sector development organisations Grading and Governance bodies FEDHASA working other Tourism Associations

FEDHASA builds on a proud legacy Representing the South African Hospitality Industry on a local, provincial, national and global level to protect the interests of all stakeholders of the industry, thereby enabling members to achieve their business objectives. Significant FEDHASA milestones: Founded in 1949 National Liquor Board established in 1961 Spearhead grading standards in 1964 Influence into Hotels Act and formation of Dept of Tourism in 1965 Name change in 1984 to include wider hospitality sectors Commenced lobbying with ANC in 1988 FEDHASA white paper on growth of tourism industry in 1991 Full South African democracy in 1994 Contribute to delivery of a successful Rugby World Cup in 1994 Portfolio committee system in 1998 Host international IHRA conference in 1999 Contribute to delivery of a successful FIFA World Cup 2010

SECTOR CONTRIBUTIONS Grading of our products: Quality Assurance of Hotels, Guest Houses, and etc Training of our front line staff: Tour operators, Banking, Metered taxis, Public transport, Travel agents and etc Preparing our supplies for deliveries and negotiating the correct pricing on all goods and stock levels By-Laws of the Local Government relating to rezoning, Health, Inspectors, and related services.

Working with big hotels: creating experience to unemployed youth SECTOR CONTRIBUTIONS Working with NDT and formal hotels on Service Excellence project for hospitality sector Working with NDT and big hotel on Educators programme: to give teachers experience in the hospitality industry Working with big hotels, Adopt a Guest House project : Enterprise development Working with big hotels: creating experience to unemployed youth

The South African offering at a glance Our friendly people are our biggest asset Scenic beauty, animals and great weather Top class hospitality infrastructure with great variety and choice Offers very good value for money Great diversity in the quality products and experiences that are on offer

Our challenges are also opportunities Political importance of 2012 as a key hospitality milestone Strong drive for inclusion of previously excluded sectors of the industry Recent occurrence of Xenophobia Political Push for empowerment and transformation Stronger push for a more regulated environment Legal International economic slow-down in inbound source markets Rising input costs in the hospitality space Increased competition from other “new” markets: new Hotels, Guest Houses and B&B Calls for greater empowerment in all industry sectors Cost of imported services and products and local skills shortage Economic HIV / Aids and TB in the Southern African region Migration of people from poor neighbouring economies Disparity in levels of education, literacy and income Greater environmental role and awareness Social

Our approach for 2012 success National Tourism Sector Strategy is our guiding document for 2012 and beyond Support at all levels as a key tourism milestone FEDHASA in process of reviewing strategic plan to accommodate the approach NTSS document Close working relationships with other assoc. And tourism related bodies Empowerment of the industry is a key initiative

Growth & Development Projects Responsible Tourism : Imvelo Annual Awards, contributions to our environment Educators programme to give our teachers practical experience in hospitality sector 1 million bed nights project is under discussion with formal hotel groupings FEDHASA Youth Chapter, for the development of tomorrow’s hospitality leaders Hospitality & Tourism stats projects is being finalised to enable us to get reliable stats for the sector

Influential partnerships

THANK YOU EDDY KHOSA eddy@magelevendze.com South Africa – it’s possible