Group Norms

What makes a successful team? Psychological Safety: “A belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes” Teams perform better when members feel safe to take risks and be vulnerable in front of each other. This occurs when members are not afraid of asking difficult questions or sharing opinions, even when their opinion conflicts with the rest of the team.

Dependability: team members can be relied on to get things done Structure and Clarity: team members understand their roles, plans, and goals. Meaning: teams have a clear sense of meaning and purpose; they feel they are working on something important. Impact: members believe their work is having a positive effect on the team, themselves, and the world.

Examples Individual to Individual Be considerate Stay in touch during projects Share assignment loads equally Communicate! Be flexible and agreeable to change Offer notes if someone was absent Use positive and creative feedback

examples Group to Individual Respect “off days” of an individual Don’t gang up on anyone Give others a chance to explain themselves Listen when others are speaking Share helpful ideas

examples Individual to Group Do your fair share Don’t talk over others Don’t be defensive Be able to take constructive criticism Don’t be absent if not necessary Meet commitments