Building a Team for Your project Chapter 8

Who do you need to make this happen? How to manage a team successfully?

Is it true that good people are hard to find Is it true that good people are hard to find? What are good people worth? What is the demand for good IT people? What is the focus of “human resource management”?

The Importance of Human Resource Management Many corporate executives have said, “People are our most important asset” People determine the success and failure of organizations and projects Getting the right people is as critical as managing them the right way!

Web research What is the difference between “intrinsic motivation” and “extrinsic motivation”? Which is most effective?

Maslow’s Hierarchy of Needs Web research Maslow’s Hierarchy of Needs Information Technology Project Management, Sixth Edition

Examples of Herzberg’s Hygiene Factors and Motivators Web research Examples of Herzberg’s Hygiene Factors and Motivators Factors that cause job dissatisfaction if not present Factors that produce job satisfaction

Class exercise : which of the following positively or negatively influence project success? Leader who leads with authority Using money as an incentive Leader who people follow due to expertise Penalties for lack of performance Provide team members with achievable work challenges

Web research What does it mean to be an “empathetic listener”? Why is this important to project managers?

Web research / video What is the “Tuckman model” of team development”? Class Exercise : Find a partner! 1- What are the phases? 2- What is the role of the leader in each phase?

What is the “Tuckman model” of team development”? Leaders facilitate & enables Leaders coach Leaders delegates & oversees Leaders direct 5 - Adjourning

What is a “project organization chart”? Do you really need one of these?

What is a “responsibility matrix”? A.K.A. a RACI Chart

Sample RACI Chart R = responsible A = accountable : can only have on per row! C = consulted I = informed

Describe the following types of resources: Work Material Cost

Everyone on my project spends 100% of their time on my project, right? If not, how do I deal with this?

Web research What is “over allocation”? What happens when you shorten the schedule but don’t add resources?

General Advice on Teams Expect a lot but never ask for more than you are willing to do yourself Don’t even think about your own success. Focus 100% of your energy on making your team members successful and the rest will take care of itself. Thank team members! Be supportive, understanding, and respectful with your team. Fix the problem instead of blaming people Establish regular, effective communication and/or meetings Allow time for teams to go through the basic team-building stages. Only jump in if serious risk to the project Limit the size of work teams to three to seven members

General Advice on Teams (continued) Plan some social activities to help project team members and other stakeholders get to know each other better Stress team’s identity Nurture team members and encourage them to help each other Take additional actions to work with virtual team members : be available at different hours of the day to accommodate for different time zone, deal through issue on the phone (not email!), communicate utilizing different media (video conferencing, memo, share point, staff meeting, annual FTF meeting)!

8 key items to motivate your team Clearly communicate roles and responsibilities to your team members Give team members specific and achievable goals Provide support and help remove obstacles that get in the way Respect your people Provide feedback quickly Tell the truth – to build trust! Communicate regularly (status & lessons learned) Handle people problem quickly From Video

Friday : Studio day - Review Exam 1 & Assignment 1 results - Be ready to present your Draft budget

Monday : Change Leadership Day! - Read Kotter Chapter 3 : Get the vision right - Pick 3 of the stories and be ready to present the key take away/learnings and how it relates to your current project: Painting Pictures of the Future Cost Versus Service The Plane Will Not Move! The Body in the Living Room