The Hashemite Kingdom of Jordan Ministry of Justice The « Mizan » Program 6 DEC 2014

The Program for court cases management: “Mizan” “Mizan” is an electronic program used to manage court cases and to follow the progress of all procedures from the moment a case is registered by the specialized office until the last phase reached in each case, including the notification to the parties, the printing and registering of the sessions (hearings) minutes − thus making it easier for the judges and the employees to deal with the cases and to follow their progress electronically, and accelerating the court procedures.

Execution sections of legal cases Execution sections of criminal cases All types of courts Execution sections of legal cases Execution sections of criminal cases Juveniles’ courts The Case Management Program The Prosecutor Program The Prosecution services The Notary services The Notary Program The Notification Program The Baillifs section

The “Mizan” Program and its impact on simplifying the judicial work and increasing its efficiency

The “Mizan” Program has become the backbone of the work in courts The “Mizan” Program has become the backbone of the work in courts. In fact, all the courts in the Kingdom, of all types and levels, rely completely on this program for all the operations of cases’ registration, correspondences and the daily procedures related to the work in courts. This has led to: Simplifying the procedures so that the employees can provide the required services in a short period of time − thus reducing waiting times for lawyers or court users in courts’ corridors (due to the manual search in the registers). Relying on the national identity numbers of the persons concerned when registering a case, through the connection with the database of the Civil Status Department and the Passports Department, to check the real identity of every person and guarantee its accuracy. Relying on the national numbers of the institutions and companies concerned when registering a case, through the connection with the Companies Control Department and the Ministry of Industry and Trade.

The judges’ workflow table Standardizing all the notification documents created by the program in all types of courts and, in addition to that, ensuring an easy follow up and access to the results of the notification procedure, with all the required explanation. Guaranteeing the accuracy of any registered ownership certificate through the electronic connection with the Department of Lands and Survey. Enabling the judge / President of the court to follow the judges’ work in the daily sessions (hearings) through the judges’ workflow table bellow: The judges’ workflow table determined Situation of session The Judge weekly daily Bring Print Determine a session The Judgment Canceled Transfer Case file Session minutes Original date Reason Situation of session Session’s goal Session’s type Court Case Number Session’s time Session’s date determined Examination of the last decision Session Amman West Magistrates Legal Conciliation

The data of this program have become a main database that enables to produce the required statistics and reports, using the same program. In fact, some of the important reports that are produced periodically by the courts are prepared through this program, for example the report on the number of the pending (previous and current), the incoming and the resolved cases, in the court and for each judge. Ministry of Justice West Amman Magistrates Legal Detailed table of the cases and the judges Detailed table of the cases and the judges in West Amman Magistrates Legal from 01/01/2014 to 14/05/2014 Pending (current) Resolved Total Incoming renewal Cases distributed from the judges Cases distributed between the judges Previously pending but currently resolved cases Incoming cases in a month Pending cases (previous) Name of the judge 309 309 309 189 189 189 2 2 2 2 2 2 12 12 12 163 163 124 280 280 280

Relying on the data of this program, numerous reports and statistics can be produced to help the upper echelons of the Administration and the decision makers to take the right decisions, for example: The number of registered cases in courts allows to know the quantity of papers and paper files needed every year by the courts; The statistics of the judges’ workload allow to forecast new recruitments and transfers of the judges in courts; Reports about the income and expenditure of the execution cases’ cashier allow to control the financial procedures and to follow them electronically through the Financial and Administrative Inspection Units in the Ministry.

In addition to that, this program enables to produce numerous reports on the problems concerning the judicial work which the courts (any court) face, and to take the necessary decisions based on the statistics contained in those reports, such as: The period of time between the moment an appeal on the main case is lodged and the moment the case is registered and a number given by the court of appeal, since this period is considered as a part of the case’s lifecycle; The period of time between the prosecutor’s decision to transfer the case to the court and its registration in the court; The statistics on the cases’ lifecycle and the pending cases, to know the reason for delay and to take the right decision about them.

The court’s workflow table Ministry of Justice The court’s workflow table to: 31/01/2014 From: 01/01/2014 Resolution ratio Total Resolution ratio Pending cases (current) Resolved cases Incoming cases Pending cases (previous) The Court 7% 83% 21133 1517 1833 20817 West Amman 7% 83% 21133 1517 1833 20817 Total

Report of the pending, the incoming and the resolved cases by judges Ministry of Justice Report of the pending, the incoming and the resolved cases by judges to: 31/01/2014 From: 01/01/2014 Sahab Site Sahab Magistrates’ Name of the court Resolution ratio Resolved cases Incoming cases Pending cases (current) Name of the judge 26,19% 99 112 266 40,38% 128 117 200

Table of the types of incoming cases by judge Ministry of Justice Table of the types of incoming cases by judge to: 31/01/2014 From: 01/01/2014 Mafraq Magistrates Legal Name of the court Name of the judge Cases by type - Total Type of the case 5 Lease 7 Compensation for material and moral prejudice Financial bonds 4 3 1 1 8 1 30 Total of the cases by judge

Table of the Prosecutor’s investigation and execution cases Ministry of Justice Table of the Prosecutor’s investigation and execution cases to: 31/01/2014 From: 01/01/2014 Prosecutor’s execution cases Prosecutor’s investigation cases Resolution ratio Resolved cases Incoming cases Resolution ratio Resolved cases Incoming cases Court 232% 281 121 96% 354 369 Amman East 281 121 354 369 Total

The court’s workflow table Ministry of Justice The court’s workflow table to: 31/01/2014 From: 01/01/2014 Average lifecycle of pending cases (days) Average lifecycle of resolved cases (days) Resolution ratio Total Resolution ratio Pending cases (current) Resolved cases Incoming cases Pending cases (previous) The type of the court The Site 121 235 13% 77% 1699 260 339 1620 Magistrates Legal West Amman 118 253 9% 73% 762 73 100 735 First instance Legal 118 86 29% 120% 1786 727 606 1907 Magistrates Penal 121 112 22% 99% 416 117 118 415 First instance Penal misdemeanors 126 305 10% 57% 228 25 44 209 First instance Penal crimes 117 178 18% 133% 261 57 43 275 Case administration Prosecution Civil public lawyer 127 12 66% 90% 32 62 69 25 Appeal 33% 1 3 Mediation Notary 249 5% 96% 3968 195 203 3960 Prosecutor’s execution 308 11671 Execution 848 1430 7% 83% 9152 1517 1833 20817 Total

Thank you for your kind attention Challenges Quality of the data entry: the biggest challenge is the presence of some errors or lack of data input by users, which in turn leads to incorrect and inaccurate outputs. Thank you for your kind attention