1. The « Mizan » Program The Hashemite Kingdom of Jordan Ministry of Justice 6 DEC 2014

2. The Program for court cases management: “Mizan” “Mizan” is an electronic program used to manage court cases and to follow the progress of all procedures from the moment a case is registered by the specialized office until the last phase reached in each case, including the notification to the parties, the printing and registering of the sessions (hearings) minutes − thus making it easier for the judges and the employees to deal with the cases and to follow their progress electronically, and accelerating the court procedures.

3. The Case Management Program The Prosecutor Program All types of courts Execution sections of legal cases Execution sections of criminal cases Juveniles’ courts The Prosecution services The Notary Program The Notification Program The Notary services The Baillifs section

4. The “Mizan” Program and its impact on simplifying the judicial work and increasing its efficiency

5. The “Mizan” Program has become the backbone of the work in courts. In fact, all the courts in the Kingdom, of all types and levels, rely completely on this program for all the operations of cases’ registration, correspondences and the daily procedures related to the work in courts. This has led to: Simplifying the procedures so that the employees can provide the required services in a short period of time − thus reducing waiting times for lawyers or court users in courts’ corridors (due to the manual search in the registers). Relying on the national identity numbers of the persons concerned when registering a case, through the connection with the database of the Civil Status Department and the Passports Department, to check the real identity of every person and guarantee its accuracy. Relying on the national numbers of the institutions and companies concerned when registering a case, through the connection with the Companies Control Department and the Ministry of Industry and Trade.

6. Standardizing all the notification documents created by the program in all types of courts and, in addition to that, ensuring an easy follow up and access to the results of the notification procedure, with all the required explanation. Guaranteeing the accuracy of any registered ownership certificate through the electronic connection with the Department of Lands and Survey. Enabling the judge / President of the court to follow the judges’ work in the daily sessions (hearings) through the judges’ workflow table bellow: The judges’ workflow table daily weeklyThe Judge Session minutesCase fileTransfer CanceledThe JudgmentDetermine a session PrintBring Situation of session determined Session’s date Session’s time Case Number Court Session’s type Session’s goal Situation of session Reason Original date Amman West Magistrates Legal Session Examination of the last decision determined Conciliation

7. The data of this program have become a main database that enables to produce the required statistics and reports, using the same program. In fact, some of the important reports that are produced periodically by the courts are prepared through this program, for example the report on the number of the pending (previous and current), the incoming and the resolved cases, in the court and for each judge. Ministry of Justice West Amman Magistrates Legal Detailed table of the cases and the judges Detailed table of the cases and the judges in West Amman Magistrates Legal from 01/01/2014 to 14/05/2014 Name of the judge Pending cases (previous) Incoming cases in a month Previously pending but currently resolved cases Cases distributed between the judges Cases distributed from the judges Incoming renewal Total Resolved Pending (current) 309 189 0 2 2 0 12 124 280 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 309 189 2 2 12 163 280 0 0 0 0 0 0 0 0 0 0 0 309 189 2 2 12 163 280 0 0

8. Relying on the data of this program, numerous reports and statistics can be produced to help the upper echelons of the Administration and the decision makers to take the right decisions, for example:  The number of registered cases in courts allows to know the quantity of papers and paper files needed every year by the courts;  The statistics of the judges’ workload allow to forecast new recruitments and transfers of the judges in courts;  Reports about the income and expenditure of the execution cases’ cashier allow to control the financial procedures and to follow them electronically through the Financial and Administrative Inspection Units in the Ministry.

9. In addition to that, this program enables to produce numerous reports on the problems concerning the judicial work which the courts (any court) face, and to take the necessary decisions based on the statistics contained in those reports, such as:  The period of time between the moment an appeal on the main case is lodged and the moment the case is registered and a number given by the court of appeal, since this period is considered as a part of the case’s lifecycle;  The period of time between the prosecutor’s decision to transfer the case to the court and its registration in the court;  The statistics on the cases’ lifecycle and the pending cases, to know the reason for delay and to take the right decision about them.

10. Ministry of Justice The court’s workflow table From: 01/01/2014to: 31/01/2014 The Court Pending cases (previous) Incoming cases Resolved cases Pending cases (current) Resolution ratio Total West Amman 20817 1833 1517 21133 83% 7%

11. Ministry of Justice Report of the pending, the incoming and the resolved cases by judges From: 01/01/2014 to: 31/01/2014 Name of the judge Pending cases (current) Incoming cases Resolved casesResolution ratio Site Sahab Name of the court Sahab Magistrates’ 200 266 117 112 128 99 40,38% 26,19%

12. Ministry of Justice Table of the types of incoming cases by judge From: 01/01/2014 to: 31/01/2014 Name of the court Mafraq Magistrates Legal Name of the judge Type of the case Cases by type - Total Lease Compensation for material and moral prejudice Total of the cases by judge 1 30 8 1 1 3 4 7 5 Financial bonds

13. Ministry of Justice Table of the Prosecutor’s investigation and execution cases From: 01/01/2014 to: 31/01/2014 Prosecutor’s investigation cases Prosecutor’s execution cases Court Incoming cases Resolved casesResolution ratio Incoming cases Resolved casesResolution ratio Amman East Total 369 354 96% 121 281 232%

14. Ministry of Justice The court’s workflow table From: 01/01/2014to: 31/01/2014 The Site The type of the court Pending cases (previous) Incoming cases Resolved cases Pending cases (current) Resolution ratio Resolution ratio Tota l Average lifecycle of resolved cases (days ) Average lifecycle of pending cases (days) West Amman Magistrates Legal Total 84814307%83%9152 1517 1833 20817 11671308 3960203 195 3968 96% 5% 249 33% 1 3 25 69 62 32 90% 66% 12 127 117178 18% 133% 261 5743 275 209 44 25 228 57% 10% 305 11222% 99% 416 117 118 415 1907 606 727 1786120% 29% 86 126 121 118 253 9% 73%762 73100 735 1620 339 2601699 77% 13% 235 121 First instance Legal Magistrates Penal First instance Penal misdemeanors First instance Penal crimes Case administration Prosecution Civil public lawyer Appeal Mediation Notary Prosecutor’s execution Execution

15. Challenges Quality of the data entry: the biggest challenge is the presence of some errors or lack of data input by users, which in turn leads to incorrect and inaccurate outputs. Thank you for your kind attention