Key Text Slides from GOSH 2017 Oct 31, 2017 Countdown To Safety www.MikeMullane.com Riding Rockets, a memoir by Mike Mullane PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

PowerPoint Copyright 2016 by Astronaut R. Mike Mullane Safety Fundamentals: Guard yourself against ‘normalization of deviance’. Embrace responsibility, ownership, and accountability. Be a courageous self-leader. PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

PowerPoint Copyright 2016 by Astronaut R. Mike Mullane Normalization of Deviance Diane Vaughan, ‘The Challenger Launch Decision’ Getting away with short-cutting safety best practices until that ‘deviance’ becomes your ‘norm’. PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

PowerPoint Copyright 2016 by Astronaut R. Mike Mullane PRESSURES: JOB PRESSURES FAMILY WORRIES RELATIONSHIP ISSUES FINANCIAL CONCERNS HEALTH CONCERNS FATIGUE PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

Normalizing deviance leads to… …predictable surprises. …your worst nightmare. injuries and fatalities. PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

Challenger was a pressure driven predictable surprise PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

Recovered boosters from 12 or 24 missions revealed hot gas O-ring impingement /erosion. 1981….STS-2 4 years prior to Challenger PowerPoint Copyright 2016 by Astronaut R. Mike Mullane PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

PowerPoint Copyright 2016 by Astronaut R. Mike Mullane Criticality Category: 1 Failure Effects Summary: Loss of mission, vehicle, and crew… PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

Schedule Pressure Conflicting Performance Results Margin ‘Mission Accomplished’ Syndrome Communication Failure PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

PowerPoint Copyright 2016 by Astronaut R. Mike Mullane Normalization of Deviance Lesson Summary 1. Maintain a sense of vulnerability. 2. Procedural compliance should be a religion. 3. Risk has no memory. 4. Set challenging but attainable goals. 5. Daily mission success reflects your heroism. PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

PowerPoint Copyright 2016 by Astronaut R. Mike Mullane Responsibility – Ownership - Accountability PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

Accountability Lesson Summary 1. See something; say something; do something. 2. Be situationally aware. Have a questioning attitude. 3. We’re all in this together. Take each others’ backs. 4. You count. 5. Leaders: ensure your people ‘count’. 6. Accountability comes with responsibility. Own it to the ‘good’.

PowerPoint Copyright 2016 by Astronaut R. Mike Mullane COURAGEOUS SELF-LEADERSHIP Continuous Self-Improvement PowerPoint Copyright 2016 by Astronaut R. Mike Mullane

Courageous Self-Leadership Lesson Summary 1. We’re better than we think. 2. Tenacity counts BIG! 3. It’s never ‘game over’ when it comes to safety.

Key Text Slides from GOSH 2017 Oct 31, 2017 Countdown To Safety www.MikeMullane.com Riding Rockets, a memoir by Mike Mullane PowerPoint Copyright 2016 by Astronaut R. Mike Mullane