VirtualHealth Implementation for OBCM and CC4C

VirtualHealth Rollout VirtualHealth go-live is October 29! CMIS will “go dark” on October 25 but will be available for several months in a read-only format Many patient files and associated documents will be migrated to VH There are no major changes to the OBCM and CC4C programs themselves Documentation workflow will change Patient care will not change

VirtualHealth Benefits More automation, less care manager time spent on manual documentation processes Care-plan driven approach with decision support Improved efficiency of system function Examples: Care plan populates needs/problems/goals/ interventions based on care manager documentation in comprehensive assessment Ability to work in multiple windows at the same time Ability to save assessment documents as drafts Automated task when a new referral is received

Project Summary to Date Project Status is officially out of Red and in Yellow status 17 Work Packages have been completed All Day 1 Work Packages are either completed or in flight First Mock Data Migration has been completed Completing end to end review of VH workflow Training project plan finalized Core Trainers selected Monthly webinars and FAQ documents disseminated User Satisfaction baseline survey completed Prioritized post-Day 1 Work Packages to continue without loss of momentum

VH Rollout for OBCM: Training Plan CCNC is organizing separate training sessions for OBCM teams, which will occur between 9/24/18 – 10/19/18 Dates/locations were shared via OBCM newsletter in early August Goal is for no one to travel more than 2 hours to training from any county, and for most to travel much less 5 OBCM-specific Core Trainers will lead all OBCM trainings, supported by OBCM- specific Training Champions OBCM Training Champions include network OB Nurse Coordinators, DPH Regional Social Work Consultants, and some OBCM team members from large counties 30 OBCM Training Champions CCNC is organizing 2-3 training sessions in early September for OBCM Training Champions (Raleigh, Charlotte), to be led by OBCM Core Trainers

OBCM VirtualHealth End User Trainings Dates City Participating Counties 9/24-9/25 Burlington Alamance, Orange, Chatham, Caswell, Randolph Asheville Buncombe, Toe River District, RPM District, Henderson, Madison 9/25-9/26 Lumberton Robeson, Columbus Carthage Montgomery, Hoke, Scotland, Harnett, Lee, Moore, Richmond 9/26-9/27 Hickory Alexander, Appalachian District, Burkde, Caldwell, Catawba, Cleveland 10/2-10/3 Winston Salem Forsyth, Davie, Stokes, Surry, Wilkes, Yadkin Elizabeth City ARHS District, Dare 10/4-10/5 Wilmington New Hanover, Bladen, Brunswick, Onslow, Pender Durham Durham, Franklin, Granville-Vance, Person, Warren 10/8-10/9 Raleigh Wake, Johnston Sylva Jackson, Macon, Clay, Cherokee, Graham, Haywood, Swain, Transylvania Wilson Duplin, Edgecombe, Greene, Halifax, Lenoir, Nash, Northampton, Wilson 10/10-10/11 Charlotte Mecklenburg Gaston, Iredell, Lincoln 10/15-10/16 Concord Cabarrus, Davidson, Rowan, Stanly, Union/Anson Greensboro Guilford, Rockingham 10/17-10/18 Fayetteville Cumberland, Sampson Greenville Beaufort, Carteret, Craven, Hyde, Jones, Martin-Tyrrell-Washington District, Pamlico, Pitt, Wayne

VH Rollout for CC4C CC4C will run separate VH training sessions for CC4C teams in September and October CC4C Core Trainers include DPH Regional Nurse Consultants and one network CC4C lead CC4C Training Champions include network CC4C leads and several local CC4C team members CC4C Training Champions will attend network-sponsored Champion training CC4C training dates/locations were shared with local health departments and network CC4C leads in July

VH Rollout: Considerations for LHD Leadership How are LHDs supporting the VH rollout? Ensuring teams attend mandatory 2-day training Hosting trainings Lunch?? Providing Training Champions Training Champions will serve as a resource during September/October training sessions and on an ongoing basis not only to their home county but to sister counties

VH Training Champions from LHDs Provide team members with “desk time” to use VH training site before and after VH training session Provide team members with time in early November to reorganize their caseloads in VH