Parallel & Repair Installation

Day Objectives By the end of this module, you will understand: Parallel Installation process of Windows 7 Repair Installation process of Windows 7 Installation Issues and Troubleshooting Boot Process of Windows 7 Windows Recovery Environment How to Roll Back Windows 7 Installation Blue Screen Errors Black Screen Errors

Windows 7 Parallel Installation Installs another copy of Windows 7 Is a way to troubleshoot Windows 7 issues Make sure to Have another drive/partition Backup of personal data Rename the default Windows folder

Windows 7 Repair Installation Restores system files Is used to correct Windows 7 issues

Troubleshooting Windows 7 Installation Issues Problem 4 DVD drive not found when installing/upgrading to Windows 7 Cause Registry conflicts Solution Delete UpperFilters and LowerFilters values for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry key Problem 3 Installer gives error code: 0×80070570 Cause Missing or corrupt files Bad DVD Corrupt .ISO image/corrupt download Solution Use a different DVD Download a valid .ISO file Problem 7 The upgrade fails and your computer rolls back to Windows Vista Cause A memory issue on the computer. A hard disk issue on the computer. Certain third-party drivers are installed on the computer Solution Run Memory Diagnostic tool Run chkdsk Uninstall third-party drivers, if any Problem 6 Setup prompts to uninstall Windows Live OneCare during upgrade Cause Windows Live OneCare is incompatible with Windows 7 Solution Uninstall Windows Live OneCare from Add/Remove programs Problem 5 Activation Error 0xC004F061 Cause You're using a product key for an upgrade version of Windows 7 and a previous version of Windows wasn't on your computer when Windows 7 was installed Solution Install your previous version of Windows, and then reinstall Windows 7 Problem 1 Windows Vista upgrade to Windows 7 hangs at 62% Cause Iphlpsvc service might have stopped responding Installation conflicts Solution Examine the setupact.log file for setup issues Add an environment variable to ignore for Iphlpsvc service Problem 2 Windows 7 setup fails when copying files Cause A security software protection Hard disk is corrupted Startup items and/or services conflicts Solution Disable all the security software Run chkdsk /r /f Use msconfig

Winload.exe Or Winresume.exe Windows 7 Boot Process BIOS POST MBR BOOTMGR BCD Winload.exe Or Winresume.exe Kernel Winlogon.exe Explorer.exe

Windows 7 Boot Process v/s Windows Vista Boot Process Boots Faster No more DFS replication service and Terminal service Pearl animation in Vista has been dumped Windows 7 extends Vista's diagnostic abilities

WinRE WinRE help to: Check for defective memory Run command-prompt programs Fix boot-level startup problems Restore the computer to a previous configuration Restore the computer with a pre-created system image

WinRE – Methods to Start it There are two methods to start WinRE in Windows 7: Using Advanced Boot Options menu Using Windows 7 System Disc or Install Disc

WinRE – System Image Recovery Helps to restore the contents of your hard disk Is used a troubleshooting technique A system image contains: Drives for Windows to run Windows System settings Programs Files

Rolling Back Windows 7 Installation Possible Scenarios: Windows 7 is a new installation over an earlier version of Windows Windows 7 has been installed on an empty hard disk drive Windows Vista has been upgraded to Windows 7 Click the image for resolution

Rolling Back Windows 7 Installation Open WinRE command prompt Steps to Rollback Move the Win7 folders to a new Win7 folder Cop/move the contents of Windows.old folder Restore the boot sector and Boot.ini file of previous Windows

Install Windows XP or Vista using its installation media Rolling Back Windows 7 Installation Steps to Rollback Backup your data Install Windows XP or Vista using its installation media Restore the data

Troubleshooting Boot Issues Types Black Screen Errors Blue Screen Errors

Troubleshooting Boot Issues – Black Screen Errors Techniques Start the computer in safe mode and disable your video adapter Start the computer in safe mode and run System Restore Run an antivirus software Use System Restore to undo the recent changes Use Startup Repair to fix Windows startup files Use Action Center to check for solution to the problems In case, all the above solutions fail, then reinstall Windows 7

Troubleshooting Boot Issues – Blue Screen Errors Techniques Use System Restore/ Startup Repair/ Action Center Install the recent software updates Search for the drivers Use Safe mode Check the computer for hard disk and memory issues Restore your computer using a system image backup Reinstall Windows 7

Common Blue Screen Errors 0×0000007E (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED) Cause A race condition in the USB Video driver when a USB video device is unloaded Solution Disable all USB Video Class compliant devices Install Fix311840 Error 2 0x0000007B (INACCESSABLE_BOOT_DEVICE) Cause Disk driver in Windows 7 is disabled Solution Enable the driver Error 3 0XC00000221 (STATUS_IMAGE_CHECKSUM_MISMATCH) Cause A damaged page file Disk or file corruption Faulty hardware Solution Use WinRE options Use Last Known Good Configuration Error 5 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA) Cause Defective physical memory Incompatible software Solution Use Safe Mode to remove the driver or uninstall the program Error 4 0x00000024 (NTFS_FILE_SYSTEM) Cause NTFS file-system driver issues Hardware failure in a disk or disk controller Solution Check all physical connections to all hard disks in the system Run CHKDSK

Kaun Banega Yogi

It is possible to exclude some data while restoring using ‘System Image Recovery’ option’. Suggest if the statement is true or false. TRUE FALSE

What version of Windows Media player is used in Windows 7 What version of Windows Media player is used in Windows 7? Also explain its new features. Windows 7 has WMP version 12. Windows Media Player 12 plays more music and video than ever—including Flip Video and unprotected songs from your iTunes library! Windows Media Player 12 has built-in support for many popular audio and video formats—including 3GP, AAC, AVCHD, MPEG-4, WMV, and WMA. It also supports most AVI, DivX, MOV, and Xvid files.

Which of the following statements are possible in case of Windows 7 parallel installation A: A user performs a parallel install but finds the previous Windows installation on a different partition renamed. B: A user performs a clean install but finds two different copies of Windows 7 on the same computer C: A user performs a parallel install but finds that the old Windows 7 install is no longer active. D: A user performs a parallel install but finds its My Document data missing after the process

‘The boot components that loads immediately after MBR is Boot Sector ‘The boot components that loads immediately after MBR is Boot Sector.’ Is it correct? TRUE FALSE

A customer experiences each time when he tries to upgrade to Windows 7, the process rolls back to Windows Vista. What can the possible causes of the problem? (Multiple Choice) A: An incompatible software is installed B: Memory Issues D: Malfunctioning Windows 7 installation media C: Hard disk problems

If in case Windows system files get corrupt, the suggested installation method will be_____ installation Repair

Is it possible to rollback from Windows 7 if you have upgraded from Windows Vista using Windows 7 installation media? True False

Can you perform Windows parallel installation on the same primary partition? True False

Which of the following components can interrupt the repair upgrade process of Windows 7 and should be disabled before running the process? (Multiple Choice) B: Third Party Antivirus software A: Windows Live care C: Firewall D: Iphlpsvc service

What is the purpose of using Windows 7 repair disc? To access system recovery options

‘The pearl animation feature of Windows Vista has been improved in Windows 7’ Is it correct? True False

The case of installer error 0×80070570 can be ____ Missing or corrupt files

The boot components that is responsible for loading the boot drivers is _____. Winloader

Why do we need parallel installation? It is very good for uses like data recovery, testing a new operating system, or to keep your old operating system in place will you migrate to new, plus if you parallel install and find Windows 7 doesn't like your favorite piece of software, then you can simply boot into other OS and work with it there.

_____ is the method to start WinRE other than System Repair Disc or Install Disc. Advance Boot Options

Which of the following WinRE feature is new to Windows 7? A: System Restore B: System Image Recovery C: Memory Diagnostics D: Complete PC Restore

What can be the causes of ‘NTFS_FILE_SYSTEM’ error? File system driver issues Hardware failure Disk controller problems

Specify the log file that can be used to view the activities occurred while Windows 7 setup. A: Setup.log B: Setupact.log C: Setupapi.log D: Setuperr.log

What is a System Image? A system image is an exact copy of a drive. By default, a system image includes the drives required for Windows to run. It also includes Windows and your system settings, programs, and files

The WinRE component that helps you to fix a boot-related problem is____. Startup Repair

Summary Today you have learnt: Parallel Installation process of Windows 7 Repair Installation process of Windows 7 Installation Issues and Troubleshooting Boot Process of Windows 7 Windows Recovery Environment How to Roll Back Windows 7 Installation Blue Screen Errors Black Screen Errors