OneDrive Training Plan Template 12/25/2018 4:21 PM OneDrive Training Plan Template © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Training approach Audiences: Scenarios: Training Methods:

Training approach - Sample - Audiences Scenarios Training Methods Executives Change Champions Mobile workers Executive Admins Knowledge workers Scenarios Access files from all your devices Work with anyone inside or outside your organization Protect your work with enterprise grade security and compliance Quickly find files that matter most Training Methods Self-Help Resources Virtual Training In-Person Training Change Champions Help Desk Support Tips (micro- learning) Buzz days

Audiences

Audiences Executives Exec admins Change Champions Knowledge workers Mobile workers Key scenarios Learning priorities Preferred learning methods Timing

Audiences - Sample - Executives Exec admins Change Champions Knowledge workers Mobile workers Key scenarios On the go Get it done Bring your organization together Collaborate on content Learning priorities Office 365 for mobile Outlook 2016 Office 2016 OneDrive for Business Yammer Skype for Business SharePoint online OneNote Preferred learning methods White glove Self-help Virtual Buzz days Self help Timing Launch day Pre-launch Launch day and beyond

Training Methods

Training methods - Sample - Self-Help Resources Virtual Training In-Person Training Change Champions Training Portal Scenario based Product based Quick-start guides Videos FAQs Lunch and Learns Scenario based Product based Delivered by training leads or Change Champions White glove Scenario based Product based Delivered by training leads or Change Champions Scenario based Business group focused Delivered by Change Champions Ad-hoc assistance for colleagues Community management for OneDrive end user Yammer group

Training methods - Sample - Buzz Days Tips (micro-learning) Help Desk Support ‘How-to’ tips Provide links to scenario and product-based resources ‘How-to’ tips regarding productivity features Links to scenario and product based resources Multi channel distribution (email, Yammer, newsletter) Live events Scenario based Genius bars for providing ‘how-to’ tips

Training Content

Level 100 Resource Outline Link Sign into OneDrive for Business (or Office 365) Outline for how to access OneDrive for Business via Office 365. Video Upload and save files and folders to OneDrive for Business Outline for saving files and folders to OneDrive for Business via uploading to OneDrive directly or by saving to OneDrive via the ‘save as’ feature. Overview See files saved to OneDrive for Business in File Explorer Overview regarding how to view files saved to OneDrive via File Explorer – once files synced. Create files and folders in OneDrive for Business Outline for creating files and folders in OneDrive for Business. Share OneDrive for Business files and folders – via browser Outline regarding sharing OneDrive for Business files and folders. Share files with Office 365 Outline for how to share Office documents stored in OneDrive for Business. Smarter attachments Outline how to share OneDrive for Business files via smarter attachments with Outlook on the web

Level 200 Resource Outline Link Use the version history feature in OneDrive for Business Overview of the version history feature Video Restore deleted files or folders from OneDrive for Business Overview on restoring deleted files or folders. Delete files or folders in OneDrive for Business Overview for deleting files or folders. Stop sharing a file in OneDrive for Business Outline for stopping sharing files in OneDrive for Business Work together on Office documents in OneDrive for Business Outline for collaborating on Office documents stored in OneDrive for Business. OneDrive for Business 200 – getting started with OneDrive for Business and mobile devices Set up your mobile apps Overview on how to set up mobile apps for iOS and Android Overview

Level 200 - Mobile Resource Outline Link iOS Access and download the OneDrive app for iOS Link to the app for download. Use OneDrive on iOS Outline of key features and functions regarding OneDrive on iOS. Key feature and functions outlines include: Add a OneDrive for Business account Create a folder Share a file Overview Android Access and download the OneDrive app for Android Use OneDrive for Android Outline of key features and functions regarding OneDrive on Android. Key features and functions include: Files shared with you

Level 300 Resource Outline Link Set up OneDrive for Business sync Overview to set up sync. Overview Share OneDrive for Business files saved on your PC via File Explorer Outline regarding sharing via File Explorer files that have been stored (synced) on your PC from OneDrive