DO NOW Think of a coach teacher or boss with whom you particularly liked to work with. Why did you like working with them?

ROLE AND WORK OF MANAGERS Who is a manager? Management is the process of accomplishing the goals of an organization through the effective use of people and other resources.

What do managers do? What are the five management functions? planning organizing staffing implementing controlling

Planning Planning involves analyzing information, setting goals making decisions about what needs to be done.

Organizing Organizing means identifying and arranging the work and resources needed to achieve the goals that have been set.

Staffing Staffing includes All activities involved in obtaining, preparing, and compensating the people who work for a business.

Implementing Implementing is the effort to direct and lead people to accomplish the planned work of the organization.

Controlling Controlling Determines to what extent the business is accomplishing the goals it set to reach in the planning stages

MANAGEMENT LEVELS Top management Middle management Supervisors Management by others

Top management (CEO, COO, Pres. VP) Executives are top-level managers with responsibilities for the direction and success of the entire business. They set long-term direction and plans. They are held accountable for the profitability and success of the business. Executives spend most of their time on planning and controlling activities. Executives are responsible for the work of all other managers and employees.

Middle management Middle managers are specialists with responsibilities for specific parts of a company’s operations. Marketing, information technology, customer service manager, operations manager, and human resources manager They must coordinate their work with other managers. Much of their time is devoted to organizing, staffing, and implementing functions.

Supervisors/team leaders Supervisors are the first level of management in a business. They are responsible for the day-to-day work of a small group of employees. They may have non management duties in addition to their management work. They spend most of their time on the implementing management function

Management by Others Employees who are not managers may complete work that seems to be a part of one of the management functions. Employees plan and organize their work. They might take part in hiring and training new employees Without authority and responsibility, the work of an employee is not considered management.

Work Teams Many companies organize employees into work teams. Those teams have both authority and responsibility for much of their work. Some experienced employees are asked to serve as leaders in their work group. Both situations are effective ways for employees to develop management skills.

http://www.youtube.com/watch?v=Pht8Xzh71MU 5 things every manager must know http://www.youtube.com/watch?v=-5cCXc05cE0 3 characteristics of a great leader

Checkpoint  What are the differences among the three levels of management? Top-level managers are executives with responsibilities for the direction and success of the entire business. Middle managers are specialists with responsibilities for specific parts of a company’s operations. Supervisors are first-level managers who are responsible for the work of a group of employees.