History Pre-1986 The system consisted of LB channels (44.MHz range) Heavy interference from other users Radios were limited in the number of channels available Unable to have multiple conversations at the same time If the radio was keyed up by accident no one could use that channel

1986 The Automatic Multiple Site Select (AMSS) system begins to be operational The 1st wide-area, 800 MHz trunked communication system in North America Provided multiple talk-groups, i.e. Dispatch, TACH1 Provided more efficient use of the same frequencies Provided Emergency button capabilities, private call, and paging 1999 – 2000 Upgraded AMSS from Type 1 to Type 2 AMSS 1 technology was no longer supported

Then 9/11 happened and the way we look at communications changed.

Forging of Partnerships Between State Agencies –Steering Committee ADEM ASP DIS Between the State and Counties –Local Leadership Council County Judges County OEMs County Sheriffs County Fire Quorum Court

Now 2004 – 2006 –Used Existing Assets –Used Homeland Security Grant Funds –Used Bond funds –Upgraded existing AMSS Type 2 system a digital, 700/800MHz system –Enhanced Coverage –Leveraged $100M in Assets to create a $175 - $200M system

AMSS System

AWIN System

What Weve added ~Infrastructure~

What Weve added ~Facilities~

What Weve added ~User Equipment~

Maintenance Dispatch Service/Call Center Operations Technical Support Network Secure Monitoring Infrastructure Repair w/Advanced Replacement On-Site Infrastructure Response Microwave System Support Vehicular Repeater System Radio Repair Local Radio Support Software Upgrades

Dispatch/Call Center Operations 24X7 800 Number Access to Motorola System Support Center Instant Access to all site information Built-In Escalation timers to ensure all issues are addressed before closure Coordination with DIS Call Center

Technical Support 24 X 7 Availability Specific Areas of Product Expertise Simulation Laboratory Necessary to Support Field Technicians

Network Secure Monitoring 24X7 Monitoring of AWIN Alarms Secure Monitoring –24x7 Monitoring for System Hacking –Virus Protection –Firewall Protection Pre-Tested Software Subscription –Tested on actual radio system

Infrastructure Repair w/Advanced Replacement Reduces Investment in Spare Parts Shortens Repair Cycle Time Priority Repair Service –Overnight Shipping vs 5-7 Day Repair Cycle

On-Site Infrastructure Response 8 Local Service Shops –Multiple Locations –Factory Trained Technicians –Fully Equipped –24X7 Response for all Severity 1 Outages –2 Hour On-Site Response from Dispatch

Microwave System Support 4 Dedicated Microwave Subject Matter Experts –24X7 Availability for Outage Response Infrastructure Repair of Microwave Components Microwave Software Maintenance

Current Coverage of the AWIN System