HR Organization: Talent, total rewards, and the employee experience Brian k. Powell, chief human resources officer Leadership Council presentation: May 24, 2018

A Maturing HR Organization “With growth in the organization and the passage of time, at some point the services and processes become so numerous that there are not enough hours in the day for one person to manage them all. A crisis of autonomy arises, prompting the organization to embrace delegation as a key driver for business continuity.”

Restructuring HR to Meet the Needs of a Maturing Campus HR will restructure around Talent, Total Rewards, and the Employee Experience Streamlining of processes is already underway (OnBase). Emphasis on Integrated Talent Management & Total Rewards. More consultative, less tactical. Greater transparency. Human Capital Planning (e.g., workforce planning) operationalized and ongoing. TALENT Compliance & Reporting Total Rewards

An Experiential Focus 18 Months in the Making HR VISION: We deliver individualized, meaningful experiences to our staff and campus community, making UC Merced the employer of choice in the UC System. HR MISSION: We optimize the performance of our people to deliver the University’s mission. We are entrepreneurial in spirit. To achieve employee fulfillment, we partner in strategies that create innovative and transformative experiences.

An Experiential Focus 18 Months in the Making A productive, positive employee experience has emerged as the new contract between employer and employee. Just as marketing and product teams have moved beyond customer satisfaction to look at total customer experience, HR as a profession must refocus its efforts on building programs, strategies, and teams that understand and continuously improve the ENTIRE EMPLOYEE EXPERIENCE. Experience is the gateway to Engagement.

Talent, Total Rewards, & the Employee Experience +

Conclusion Next Steps Questions