1. Welcome and Introduction January 11, 2017
Michael Kubit Vice President for Information Technology and Chief Information Officer
Welcome and Introduction
January 11, 2017
Agenda:
Intro self
Intro Themes
90 Day Plan

2. Why I work in higher education
Changing Lives…
Making the world a better place…

4. The Top Ten

5. Trust… (Is foundational) Admit weaknesses and mistakes Ask for help
Accept questions and input about their areas of responsibility
Give one another the benefit of the doubt before arriving at a negative conclusion
Take risks in offering feedback and assistance
Appreciate and tap into one another’s skills and experiences
Focus time and energy on important issues, not politics
Offer and accept apologies without hesitation
Look forward to meetings and other opportunities to work as a group.

6. Trust Character Competence Intent Integrity Capability Results Caring
Honesty
Skills
Reputation
Transparency
Fairness
Knowledge
Credibility
Openness
Authenticity
Experience
Performance

7. Members of trusting teams...
Admit weaknesses and mistakes
Ask for help
Accept questions and input about their areas of responsibility
Give one another the benefit of the doubt before arriving at a negative conclusion
Take risks in offering feedback and assistance
Appreciate and tap into one another’s skills and experiences
Focus time and energy on important issues, not politics
Offer and accept apologies without hesitation
Look forward to meetings and other opportunities to work as a group.

8. Communication is key…
(360°)

9. (You can never make up in tactics what you lack in strategy)

10. Process & Structure bring freedom…
(It eliminates uncertainty)

11. Change…
(It’s what we do)

12. No one is an island…
(Be a team player)

13. (It’s what it means to be a professional)
Be a self-starter…
(It’s what it means to be a professional)

14. Mistakes are learning opportunities…
(Unless you try to hide them)

15. Knowledge and information should be shared…
(Hoarding information is NOT job security)

16. Innovate everything, always, continuously

17. Have fun!

18. Guiding Principles Culture of “We” New Destination
Support the Structure of Penn State
Guiding Principles
These guiding principles will serve as precepts that guide the efforts of the VP/CIO through the development of future goals, strategies and efforts to optimize the efficiency and effectiveness of Penn State information technology.
Guiding Principle #1 - Moving toward a culture of “we”
It is imperative to utilize an inclusive and collaborative approach when designing the future for information technology. Appropriately engaging campus stakeholders is critical to developing the “new normal” for IT at Penn State University.
Guiding Principle #2 - A New Destination
How will Penn State University leverage information technology, in the year 2020, and beyond? Are campus IT professionals positioning technology to be a differentiator and strategic resource for PSU? Are we developing thought leadership in areas key to the future of higher education?
Guiding Principle #3 - Honoring the Culture and Structure
Each campus, school, college and management center has very specific and specialized needs for IT support. Explore opportunities to leverage the collaborative nature of distributed IT in order to maximize efficiency and effectiveness in the delivery of IT support to the Penn State community. How do we leverage the legacy of Penn State IT to move to a new level of strategic success?

19. Themes

20. People Matter People Matter
People are the most important aspect of any organization.
Trust
Leadership
Relationships
Professional Development
Empowerment

21. Service We are a service organization.
Our mission is to serve and enhance the academic and research mission through:
responsive service enabling infrastructure
effective administrative systems
innovative solutions

22. Emphasize the importance of developing relationships with campus stakeholders
Maturing our reference from customer to colleague and transition our relationship from the transactional to one of significant engagement
Inclusive and Transparent
Stakeholder engagement
Collaboration

23. Innovation Balance Innovation
High-Performing IT organizations must balance the ever-growing demand on infrastructure, while introducing and exploring the potential of new technologies and approaches.
Continuous improvement of existing services
Exploration of new opportunities

24. Thought
Leadership
Position technology to be a differentiator at Penn State
Build on legacy
Establish Penn State IT as “best in class” in higher education

25. First 90 days

26. Future State . Primary Goals of the institution (Expectations)
Establish a cross University, shared vision for IT
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures.
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State.

27. Future State Establish a cross University, shared vision for IT.
Primary Goals of the institution (Expectations)
Establish a cross University, shared vision for IT
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures.
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State.

28. Future State Establish a cross University, shared vision for IT
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State.
Primary Goals (Expectations)
Establish a cross University, shared vision for IT
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures.
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State.

29. Future State Establish a cross University, shared vision for IT
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures.
Primary Goals (Expectations)
Establish a cross University, shared vision for IT
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures.
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State.

30. Future State Establish a cross University, shared vision for IT
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions .
Primary Goals (Expectations)
Establish a cross University, shared vision for IT
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures.
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State.

31. Future State Establish a cross University, shared vision for IT
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions .
Primary Goals (Expectations)
Establish a cross University, shared vision for IT
Positioning technology to be a differentiator for the University – moving Penn State to the forefront of higher education institutions
Improving the effectiveness and efficiency of technology delivery through harmonizing resources, infrastructure and architectures.
Develop an environment within IT that is highly responsive and advances the multi-faceted mission of Penn State.

32. Learning Agenda . Learning Agenda
Discovery (Who, What, When, Where, Why)
Baseline Assessment (How are we doing?)
Build Relationships
Current State (Strengths, Weaknesses, Opportunities, Threats)

33. Learning Agenda Discovery . Learning Agenda
Discovery (Who, What, When, Where, Why)
Baseline Assessment (How are we doing?)
Build Relationships
Current State (Strengths, Weaknesses, Opportunities, Threats)

34. Learning Agenda Discovery Baseline Assessment . Learning Agenda
Discovery (Who, What, When, Where, Why)
Baseline Assessment (How are we doing?)
Build Relationships
Current State (Strengths, Weaknesses, Opportunities, Threats)

35. Learning Agenda Discovery Baseline Assessment Build Relationships .
Discovery (Who, What, When, Where, Why)
Baseline Assessment (How are we doing?)
Build Relationships
Current State (Strengths, Weaknesses, Opportunities, Threats)

36. Learning Agenda Discovery Baseline Assessment Build Relationships
Current State .
Learning Agenda
Discovery (Who, What, When, Where, Why)
Baseline Assessment (How are we doing?)
Build Relationships
Current State (Strengths, Weaknesses, Opportunities, Threats)

37. Determine Priorities (3 – 12mo).
Sketch out Priorities for first 3 to 12 months
What are the priorities that need to be addressed?
Summarize and shorten the list to 3-5 important issues
Communicate to and focus the organization
Develop Key Performance Indicators (KPIs) to measure progress against goals
Communicate to campus
We’re all going to figure this out together.

38. Determine Priorities (3 – 12mo)
Identify highest priority Issues .
Sketch out Priorities for first 3 to 12 months
What are the priorities that need to be addressed?
Summarize and shorten the list to 3-5 important issues
Communicate to and focus the organization
Develop Key Performance Indicators (KPIs) to measure progress against goals
Communicate to campus
We’re all going to figure this out together.

39. Determine Priorities (3 – 12mo)
Identify highest priority Issues
Align and focus the organization .
Sketch out Priorities for first 3 to 12 months
What are the priorities that need to be addressed?
Summarize and shorten the list to 3-5 important issues
Communicate to and focus the organization
Develop Key Performance Indicators (KPIs) to measure progress against goals
Communicate to campus
We’re all going to figure this out together.

40. Determine Priorities (3 – 12mo)
Identify highest priority Issues
Align and focus the organization
Develop metrics and measurements .
Sketch out Priorities for first 3 to 12 months
What are the priorities that need to be addressed?
Summarize and shorten the list to 3-5 important issues
Communicate to and focus the organization
Develop Key Performance Indicators (KPIs) to measure progress against goals
Communicate to campus
We’re all going to figure this out together.

41. Determine Priorities (3 – 12mo)
Identify highest priority Issues
Align and focus the organization
Develop metrics and measurements
Communicate to the university .
Sketch out Priorities for first 3 to 12 months
What are the priorities that need to be addressed?
Summarize and shorten the list to 3-5 important issues
Communicate to and focus the organization
Develop Key Performance Indicators (KPIs) to measure progress against goals
Communicate to campus
We’re all going to figure this out together.

42. Determine Priorities (3 – 12mo)
Identify highest priority Issues
Align and focus the organization
Develop metrics and measurements
Communicate to the university .
Sketch out Priorities for first 3 to 12 months
What are the priorities that need to be addressed?
Summarize and shorten the list to 3-5 important issues
Communicate to and focus the organization
Develop Key Performance Indicators (KPIs) to measure progress against goals
Communicate to campus
We’re all going to figure this out together.

43. Questions?