Introducing Training & Training Delivery Chapter 1

Key Terms Training Knowledge Skills _(e.g., Professional)___ development Training/ training delivery/ instruction Training vs. Information

Key Terms Instructional designer (ID /IDE) Subject Matter Experts (SMEs) Human Resources Development Human Performance Technology Performance Improvement Organizational Development Human Resource Development All of the activities, programs, and efforts provided by the organization to employees to help achieve the goals of employees and the organization. Umbrella for OD and Training Organizational Development The process of improving the capabilities of people and the design of an organization’s systems. -Courtesy of M. Lohman

Does it have a training solution? Scrap on production line Flow of paperwork Team productivity New product line New benefits package Distribution problems

Training & Performance Improvement Training is subset of PI - one possible solution to a problem PI may be Training or Non-training solution Analyze situation Choose appropriate intervention Implement intervention Evaluate results

Systematic Instructional Design A planned process by which needs are identified, problems are selected, requirements for problem solutions are identified, solutions are chosen from alternatives, methods and means are obtained and implemented, and the required revisions to all or part of the system are made so that the needs are eliminated. (Kaufman, 1972, p.2)

Systematic Instructional Design Uses design models Documents steps Identifies performance objectives Describes “what is” and “what should be”

References Kaufman, R. (1972) Educational systems planning. Engelwood Cliffs, NJ: Prentice-Hall