Working in Multiprofessional Teams with young people Working in Multiprofessional Teams Malcolm Payne

Working with young people Young people are dependent… …but moving towards independence. Their degree of independence varies… …and is controlled by relationships with adults… …and agencies. Relationship-management comes from information-management. Working with young people involves constant variation. Malcolm Payne

…security against the risks of complexity in post-modern welfare Teamwork is… …security against the risks of complexity in post-modern welfare Malcolm Payne

…the division of labour: Teamwork is about… …the division of labour: once there is more than one person doing a job, you will have to divide the work Malcolm Payne

Teamwork in care services Co-ordination policy Co-ordination, collaboration and partnership State-market User-provider driven Strategic, regulated, bureau-professionalised Participation, advocacy Multiprofessional teamwork Medical model – hospital, community Voluntary sector co-ordination 4 models: Keyworker Strategic co-ordination Informal collaboration Multiprofessional Malcolm Payne

Co-ordination policy Co-ordination Collaboration Partnership Services’ strategies and polices should be mutually supportive and reinforcing Collaboration Practitioners and managers should work together so that work connects, is effective and economic Partnership Work should be integrated with users and carers, and respond to what they want Also, planned, long-term relationships between agencies Malcolm Payne

Relationships Inter- Multi- -Agency -Profession -Discipline Malcolm Payne

Issues in teamwork Boundary Identity Resources Malcolm Payne

Theories of collaboration General systems theory The organisation is made up of interdependent, interlocking parts Social exchange theory Reciprocity affects relationships in an organisation Co-operation theory People calculate strategy to choose between options where there are conflicts of interest: issues are reciprocity, durability, provocability Malcolm Payne

Purposes of multiprofessional work Bring together skills Share information Achieve continuity Ensure accountability Co-ordinate planning Co-ordinate resources. Malcolm Payne

Teamwork tensions 1 To develop team relationships, we must look inward… …but in care services, we must look outward. Malcolm Payne

Teamwork tensions 2 Teamwork is valued as mutual support… …but it is also an instrument to meet the organisation’s aims. Malcolm Payne

Teamwork tensions 3 Teambuilding focuses on colleagues’ needs… …but services should concentrate on users’ needs. Malcolm Payne

The Traditional Team Traditional team Malcolm Payne

The Open Team 1 Open team Malcolm Payne

The Open Team 2 Reaching out Drawing in Malcolm Payne

Team characteristics Clear and common purpose Sense of belonging Synergy – team is more than the sum of its parts Openness Co-operation and mutual support; informal atmosphere Creative Clarifies roles and responsibilities Sound procedures Appropriate leadership Regular reviews Individual development Participation in good group relations Good external relations Malcolm Payne

Teambuilding overview Reviewing Individual development Strategic – mission and vision Task differentiation - competences Role integration – occupational standards Role clarity or role blurring? Problem-solving Consultation Malcolm Payne

Conflict in teams – when? Ambiguous domains Conflicts of interest Communication barriers – distance in time/space Dependence and expectations Strongly differentiated roles Frequent contacts (more chance of problems) Consensus needed (problems if agreement impossible) History Malcolm Payne

Models of team development - 1 Forming Storming Norming Performing Re-forming Natural development Assisted development Malcolm Payne

Models of team development - 2 Situational/contingency Preferences team Type of work Organisation Malcolm Payne

football tennis athletics Types of team football tennis athletics Malcolm Payne

Team members’ roles Interpersonal roles Personality Interpersonal Skills Work roles Malcolm Payne

Working in Multiprofessional Teams with young people Working in Multiprofessional Teams Malcolm Payne Malcolm Payne