Pack Your Park by Modernizing Your Business Online

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Presentation transcript:

Pack Your Park by Modernizing Your Business Online Good Sam Teams Up with Astra Campground Manager and Its Suite of Online Services to Help You

What Does This Mean for Your Business? More Done in Less Time! Increased Revenue with Accessible, Around-the-Clock Online Bookings Improve Customer Relations with Efficient On-Site Management Services Streamlined Inventory, Customer Tracking, Accounting and Reporting

Working Better by Working Together Over 20 years strong, ASTRA has skyrocketed business growth for over 1,500 RV parks in America…and we’re fully loaded to grow your business too! And…The Good News Keeps Getting Better! Good Sam now offers ASTRA’s suite of online services to Good Sam park owners at a 10% discount!

What Are the Premium Services You Can Expect? Real-Time, 24/7 Online Registration and Reservation Capabilities Multi-Park Online Integration and Management Capabilities Online Payment Processing with Good Sam Member Discounts Strong Point-of-Sale, Accounting and Financial Reporting Systems Local Hosting and/or Cloud Hosting for Client Management Online Bookings and Site Reviews Using Your Mobile Device 360 Solution Partnerships with Recognized Industry Leaders Outstanding Customer Training and Support Options

What’s More… We’ll prepare your software by loading your scheduling, rates, taxes, point-of-sale, accounting and customer lists prior to installation, so you hit the track in high gear. Your park availability and rates are always in sync with accurate, up-to-the-minute information. We also offer multi-language capabilities to meet the needs of your customers.

Astra’s Suite of Software Your business is unique. That’s why Astra Campground Manager’s suite of online services can be tailored to meet your park’s specific needs. Together, Astra Campground Manager®, along with Book Your Site™, bring all of the tasks of campground management together in one powerful system! Here’s how these software systems work seamlessly together…

Key Functions of Campground Manager® Software Integrated Map & Grid Combination Easily move between a custom-designed, interactive, site-availability grid and map of your RV park, while viewing detailed customer information – all on the same screen. Onsite Payments and Online Payment Portal On-site payments and utility usage payments, are made easier with ASTRA. Selected customers can log in, view their accounts and pay their balances online.

Auto Payment Customers may provide a credit card for the park to keep on file for use in paying periodic or recurring charges. Billing details are securely encrypted and safeguarded. Financial Reporting, Auditing & Accounting Integration Campground Manager ensures funds are balanced, journal entries are recorded with a full set of financial reports, general ledger entries and audit trail.

Integrated Point of Sale Model ASTRA’s built-in point of sale gives you the power to completely integrate all facets of your operation into one software package. Aged Transaction and Finance Charges Transactions can be aged using payment schedules. The schedules are defined by you and when payments are due or it a payment is missed.

Loyalty Tracking, Customer Tags and Mailing Lists Create and store membership information for loyalty tracking and discount programs. your own tags to track, monitor and follow up on customers of interest. Customer Violation Tracking, Notes and Alert Messages From a customer violations rap sheet, to day-to-day guest details and messages, you have the power to use information for the benefit of your park and your customers.

Multi-Park Call Center Set up a call center to use at multi-park operations where your staff can view available sites for any date range, at multiple parks, in one request. Bookings can be customized. Enforce “YOUR” RV Park Rules Assign your park rules to any site type or time period. Set your perimeters as to the number of nights, persons or visitors per site. Set rules, cancellation policies, and more.

Flexible Hosting and Database Versatility ASTRA can be hosted and safely maintained on our cloud servers through our SaaS (software as a service) option, or hosted locally on your own park network. Mac and Windows Platforms ASTRA will operate locally or on the Cloud in a Windows &, 8 or 10 environment. It can also run locally or cloud-based on Mac OSX, 10, 8 or even on a Mac/Windows mix.

Book Your Site™ Online Booking and Payment Processing Book Your Site™, is your online portal for Good Sam members to easily book reservations online, 24/7, from anywhere in the world, on any device. Using Book Your Site™ with Astra Campground Manager® enables ASTRA to store and re-use a customer’s contact information each time they reserve a site. A Good Sam customer discount is automatically applied.

ASTRA is backed by the top support team in the business. We’re Here for You! ASTRA is backed by the top support team in the business. And we’ll be there, keeping you current with the latest software updates, and guiding you through all of the bumps and curves, season after season!

SIGN UP TODAY, AND YOU’RE ON YOUR WAY! ASTRA Campground Manager® Advanced • Experienced • Supported