Tenant Emergency Preparedness Until Help Arrives, What Do You Do? Tenant Emergency Preparedness

Agenda 1. Building Systems 2. Tenant Life Safety Teams √ 3. Type of Emergencies Today’s discussion includes the following 4. Taking Charge

Safety Features of the Building Sprinklers System Smoke Detectors Public Address System Speakers & Strobe Lights Emergency Stairwells Phones Fire extinguishers in common areas and tenant officers Emergency Power System Supplies power to: Emergency lighting Fire command panel Selected elevators

Tenant Life Safety Teams Stairwell Monitor Searcher Alternates Floor Warden Weather you call them Emergency Response Teams, Fire Safety Teams, Floor Wardens, or First Responders, it is the same concept. It is a group of volunteers that are willing to take charge of an emergency until help arrives to help themselves and their co-workers get out of harms way. The size your organization will determent the size of your team. It is recommended that for each 20 employees your should have a team member assigned to help them. Also something to take into consideration is the size of your office space. Ideally it should take a searcher one minute or less to search a section of your floor, if it takes longer than one minute your should recruit more searchers. Aids Elevator Monitor

Floor Wardens & Searchers Floor Warden and Assistant Floor Wardens Assign employees to teams on floors Are responsible for evacuating their respective floor areas Maintain up-to-date floor roster and reports to DUS management Maintain headcount of people remaining on floor Searchers Conducts search of the entire floor including offices restrooms, conference rooms, kitchens, and storerooms Closes each room that is searched, without locking it Evacuates non-employees on the floor

Elevator & Stairwell Monitors Elevator Monitor Directs personnel to appropriate stairwell and away from elevators Is familiar with evacuation plan and location of stairwells Stairwell Monitor Is designated at assigned stairwell door and inspects stairwell door for heat or smoke conditions Directs people to proper safety floor Encourages calmness and orderliness Ensures people do not enter the stairwell with liquids or objects that may cause tripping hazards

Special Assistance - Aids Persons Requiring Special Assistance Keeps list of physically challenged employees Assists in evacuating physically challenged employees using the “buddy system” Use stairwell landing as area of refuge Inform fire department and building management

Response Actions LIFE SAFETY SHELTER in PLACE EVACUATION RELOCATION Having the ability to switch gears from your normal duties, from you daily routine and take charge of an emergency is critical, especially in a life threatening emergency. List here are four key responsibilities. Be aware of your surroundings, understand the potential hazards that could occur. Have a protocol to communicate with your employees, create an accountability program to ensure each employee is safety and accounted for. Your plan should include who in your organization is in charge during an emergency – the boss is not always the right person. Be prepared to move quickly – do not hesitate – timing is everything, especially in a life threatening emergency such as a fire. SHELTER in PLACE EVACUATION RELOCATION LOCKDOWN

Type of Emergencies Airplane/Vehicle Collisions Bomb Threats Chemical Spills Civil Disturbances/Protest Construction/Contractor Accidents Crimes Against People/Property Elevator Emergencies Equipment Malfunctions Evacuations/Shelter in Place Fire/Smoke Medical Emergencies Natural Disasters Power Outage/Blips Suicides Suspicious People/Materials Terrorist Attacks/Threats Water Damage Workplace Violence/Threats

Taking Charge Activate your plan Make a decision Know your exit routes Account for your employees Control panic Perhaps the most difficult thing to control is how people will react to an emergency. Take a look at this short video clip.

CALM C - Call 911 A - Alert Building Management 312-726-4260 L - Listen for instructions M - Move to a safe area **Remember…stay CALM**

Thank You for Attending! Commercial Real Estate Services www.35eastwackerdrive.com Thank You for Attending! Carlos Villarreal, CST Senior Vice President Commercial Real Estate Services SecurAmerica, LLC. cvillarreal@securamericallc.com