Module 9 Develop supporting programmes

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Presentation transcript:

Module 9 Develop supporting programmes Session structure Definition Overview Actions Challenges Outputs Exercise

Module 9 Develop supporting programmes Definition Supporting programmes are actions that are important in ensuring drinking-water safety but do not directly affect drinking-water quality (e.g. training and management practices) Explanation: activities that support the development of people’s skills and knowledge, commitment to the WSP approach and capacity to manage systems to deliver safe water. i.e. help you do your job well

Module 9 Develop supporting programmes Overview Effective WSP Hygiene and sanitation Research Organizational culture Staff training & continuing education Equipment upgrade & maintenance Examples of equipment upgrade and maintenance as a supporting programme: preventive maintenance, QC in lab and calibration of equipment

Review and revise existing supporting programmes Module 9 Develop supporting programmes Actions Identify what help is needed Review and revise existing supporting programmes Develop additional programmes

Module 9 Develop supporting programmes Key points WSPs are not just a step-by-step process guaranteeing safe water Personal accountability and responsibility are essential components Broader stakeholder engagement is vital Organizational commitment is fundamental Proactive communication between operators and management

Module 9 Develop supporting programmes Challenges Human resources Equipment Financial resources Support of management Little “buy-in” that procedures and processes are part of WSP Cultivate a culture of fair blame Explanation to last challenge: it is often difficult to create avenues to encourage open communication so that near misses or incidents are reported and actively learnt from

Module 9 Develop supporting programmes Outputs Procedures and programmes Facilitator to add photograph of workshop participants taken on day 1. Note: training is a supporting programme

Module 9 Develop supporting programmes Exercise In small groups 25 minutes Review example quotations What assumptions can be made from the quotes? Are the comments positive or negative? How might this hinder or enthuse WSP implementation?

Module 9 Develop supporting programmes Summary of WSP stage 4 – management and communication Prepare management procedures (Module 8) Develop supporting programmes (Module 9) Normal conditions Incident conditions Unforeseen, emergency conditions Activities that support people’s skills, knowledge and commitment to WSP