1. Matrika Prasad Rijal Nepal Administrative Staff Callege
Motivating Skills
Matrika Prasad Rijal
Nepal Administrative Staff Callege

2. ? .

3. ? Why Is Motivation Important
Improves Performance Level sfo{ Ifdtfsf] lasf;
Productive use of resources >f]tx?sf] plrt k|of]u
Increased efficiency and output sfo{ bIftf clea[l4
Achievement of goals p2]Zo k|fKtL x'G5 .
Development of friendly relationships ;DjGw ljsf; x'G5
Helps to Reduce Absenteeism in the Organisation
;u7gdf cg'kl:yt x'g] k|j[lQnfO{ sd ub{5 .
Reduction in Employee Turnover ;+u7g 5f]8g] k|s[of sd x'G5 .
;u7gdf cg'kl:yt x'g] k|j[lQnfO{ sd ub{5 .
x'G5 .

4. Increase relationship
Motivating Skills All individuals have needs that they strive to satisfy. Needs are a powerful source of explanation of human behavior and social interaction. Different things motivate different people in a different way. An organization or a manager must be responsive to fulfill individual needs.
Financial gain
Status symbol gain
Gain of knowledge
To utilize power
For security
Increase relationship

5. Organisational needs
To achieve organisational goal
To complete the work easily
To work effectively
To further develop the organisation
To gain good image

6. Some definition of motivation
Motivation can be defined as a willingness to expand energy to achieve a goal or reward.
- Dale S. Beach
Motivation is the act of stimulating someone or oneself to get a desired course of action.
- Michael J. Juciu
Motivation is a person's desire and commitment to exert high level of effort towards organizational goals; conditioned that the effort satisfies some individual need.

7. Nature of Motivation Motivation is a continuous and dynamic process !
It is related to human resources - it has to do with people !
Different things motivate different people in a different way !
Motivation affects the whole human being !
Motivation is a psychological aspect - it can not be forced, but has to come from the person itself !

8. Motivational quotes
"You can buy a man's time, you can buy a man's physical presence at a given place but you cannot buy enthusiasm, initiative, loyalty, devotion of heart mind and soul."
-Clarence Francis (Chairman of General Food Company)
"One can take a horse to the water, but not make him drink."

9. Maslow’s Hierarchy of Needs
Abraham Maslow, an American psychologist believed that people have five types of needs which can be ranked in a hierarchy. According to him, an individual will be motivated to satisfy the need that is powerful enough to determine his behavior. When the certain need will be achieved it becomes powerless to motivate behavior, because the next higher level needs emerge and become the powerful motivator.

10. Maslow’s Hierarchy of Needs
Physiological
Safety
Social
Esteem
Self actualization

11. Herzberg’s Two-Factor Theory
Frederick Herzberg proposed a two-factor theory of motivation which includes hygiene factors and motivating factors. According to him, hygiene factors do not motivate people but these factors should be within satisfactory level. If hygiene factors are below satisfactory level, they will de-motivate people. Motivating factors are related to job contents, they are the factors able to motivate people if provided adequately.

12. Two-Factors Hygiene Factors Motivators Challenging work Responsibility
Company policy and administration
Working conditions
Quality of supervision
Job security
Salary
Motivators
Challenging work
Responsibility
Growth and advancement
Recognition
Achievement

13. How do I motivate my staff? Types of Positive Motivation
Praise & recognize your staff
Sincere Interest in People
Trust and Confidence
understandingBe positive, positive Advise
Provide support for negative feedback
Provide feedback according to need and situation.
Make sure recipient understand feedback
Keep comments impersonal and job related

14. Types of Positive Motivation con…….
Positive Listening
Communication (keep your staff inform)
Participation
Fair and impartial
Delegation of Responsibility
Achievement
Competition
Payment
Career development opportunity (Training and study tours)
Timely promotion
Encouraging leadership

15. Steps in Motivating People
Screening situations, which require motivation (Who needs what?)
Preparing a set of motivating tools
Checking Attainability
(Can the prepared tools be provided?)
Deciding on appropriateness of tools (What, when and for whom?)
Considering the personal interest of the staff members (What are the individual needs?)
Proportioning the rewards
(How much for whom and what?)
Obtaining feedback from staff members (Did it work?)

16. Motivated People... ... enjoy their work ... have more energy
... are committed to their work
... work with more continuity
... demonstrate willingness
... to take up challenges
... co-operate