Faisal Ba Sharahil S 09/24/2016 HRD 520 Leading Change

KOTTER’S EIGHT STEP MODEL John Kotter is a professor at Harvard Business School and a world-renowned change expert. He has spent 30 years researching leadership. He introduced his eight-step change process in his 1995 book, “Leading Change.” ‘Leading Change’ the book sold well over 400,000 copies and made a significant contribution towards the then nascent field of change management.

OVERVIEW To discuss 8 reasons Why Transformation Efforts Fail in Organizations and To learn some strategies for successful organization transformation

8 Steps to Transforming Organizations

Why change fails? Dr. John Kotter has proven that 70% of all major change efforts in organizations fail.

Why change fails? Because organizations often do not take the holistic approach required to see the change through.

errors have caused organizations to fail 8 errors have caused organizations to fail

Not Establishing a Great Enough Sense of Urgency 8 Errors Error 1 Not Establishing a Great Enough Sense of Urgency

What Organizations Can Do? Identifying and discussing crisis, potential crisis Examining the market and competitive realities. Finding major opportunities Providing evidence from outside the organization that the change is necessary Be proactive

Not Creating a Powerful Enough Guiding Coalition 8 Errors Error 2 Not Creating a Powerful Enough Guiding Coalition

What Organizations Can Do? Forming a powerful coalition. Identifying the true leaders in organization. Asking for an emotional commitment from these key people. Working on team building within your change coalition. Be proactive

8 Errors Error 3 Lacking a Vision

What Organizations Can Do? Creating a new vision for changing efforts. Determining the values that are central to the effective change. Developing strategies for achieving the new vision. Making strategic initiatives and targeted coordinated activities Be proactive

Under communicating the Vision by a Factor of Ten 8 Errors Error 4 Under communicating the Vision by a Factor of Ten

What Organizations Can Do? Using every vehicle possible to communicate the new vision and strategies. Teaching top employees new behaviors by example. Talking often about the change vision. Addressing openly and honestly employees' concerns. Be proactive

Not Removing Obstacles to the New Vision 8 Errors Error 5 Not Removing Obstacles to the New Vision

What Organizations Can Do? Educating or Training employees to understand the vision. Encouraging risk taking and non traditional ideas, activities, and actions. Identifying teams who are resisting the change. Building optimism by using personal or inspirational stories Be proactive

Not Planning and Creating Short-Term Wins 8 Errors Error 6 Not Planning and Creating Short-Term Wins

What Organizations Can Do? Creating short‐term wins or improvements. Planning for achieving visible performance improvements. Rewarding their employees who help them meet the targets. No choosing early targets that are expensive or complex. Be proactive

Declaring Victory Too Soon 8 Errors Error 7 Declaring Victory Too Soon

What Organizations Can Do? Changing structures, systems, and policies that don’t fit the vision. Developing and Empowering employees who can implement the vision. Analyzing what went right and what needs improving. Removing misaligned processes or Finding talent employees. Be proactive

Not Anchoring Changes in the Corporation’s Culture 8 Errors Error 8 Not Anchoring Changes in the Corporation’s Culture

What Organizations Can Do? Ensuring leadership succession or Creating plans to replace key leaders of change. Talking about progress every chance them get. Showing people , the effects of new approaches. Talking about organization's ideals and values when hiring and training new staff. Be proactive

Personal Reaction

Organizational change and development is an extremely complex topic Personal Reaction 1 Organizational change and development is an extremely complex topic Be proactive

the best way to overcome all the transitions or challenges are through Personal Reaction 2 the best way to overcome all the transitions or challenges are through Strong Management, Good Attitudes and Being Able to Follow a Effective Model to Change. Be proactive

Personal Reaction 3 Be proactive Both management and employees must give each other the tools, motivation, and needs necessary to move through change Be proactive

Corporate Culture is the DNA of the Organization Conclusion Corporate Culture is the DNA of the Organization

A Good Strategic Plan Make Everything Possible Conclusion A Good Strategic Plan Make Everything Possible