1. Leadership Programme Asia Pacific 2012 Module 2 Leading Successful Change

2. Leadership Programme Asia Pacific 2012 | Module 2 | No. 2 Leading Successful Change Leadership and management Kotter 8 step change process Characteristics of effective change leaders

3. Leadership Programme Asia Pacific 2012 | Module 2 | No. 3 Leadership and management Organisations need effective leadership to be successful........but management is essential!! ‘G ood leadership and management are essential for success, especially for complex organisations operating in changing environments’. Prof. John P. Kotter Harvard Business School

4. Leadership Programme Asia Pacific 2012 | Module 2 | No. 4 Leadership and management Leading establishing direction aligning people motivating and inspiring Managing planning and budgeting organisation and staffing controlling and problem solving Consistent results, on time, to budget Constructive, successful change

5. Leadership Programme Asia Pacific 2012 | Module 2 | No. 5 Impact on organisation performance WeakStrong Management Leadership creative chaos in trouble constructive change consistent results Weak

6. Leadership Programme Asia Pacific 2012 | Module 2 | No. 6 Impact on organisational development

7. Leadership Programme Asia Pacific 2012 | Module 2 | No. 7 Leadership and change ‘Research shows that, in most successful change efforts, people move through eight stages.’ John P. Kotter Professor of Leadership Emeritus, Harvard Business School

8. Leadership Programme Asia Pacific 2012 | Module 2 | No. 8 Kotter’s 8 step change process Step 1: Establish a sense of urgency  Analyse market and competitive realities  Identify and discuss major opportunities, crises, or potential crises Step 2: Create the ‘guiding coalition’  Building a group with enough power and influence to lead the change  Getting the group to work together as a team Step 3: Develop a shared vision and strategy  Create a powerful and compelling vision to help direct the change effort  Develop strategies for achieving that vision Step 4: Communicate the change vision  Use every vehicle possible to constantly communicate the vision and strategy  Encourage the ‘guiding coalition’ to model the expected behaviours

9. Leadership Programme Asia Pacific 2012 | Module 2 | No. 9 Kotter’s 8 step change process Step 5: Empower broad-based action  Eliminate obstacles that inhibit change  Change systems, processes and structures that undermine the change vision  Encourage risk taking, non-traditional ideas, new ways of doing things Step 6: Generate short-term wins to build momentum  Plan and achieve visible improvements in performance – ‘wins’  Celebrate successes – recognise and reward people who made wins possible Step 7: Consolidate gains and generate more change  Use increased credibility to change all systems, processes and structures that don’t fit the transformation vision  Develop and promote (or hire) people who can implement the change vision Step 8: Anchor new approaches in the culture  Drive performance through customer-focused behaviours and greater leadership  Articulate connections between new behaviours and success  Nurture talent, develop leadership skills and create succession plans

10. Leadership Programme Asia Pacific 2012 | Module 2 | No. 10 Leading Change

11. Leadership Programme Asia Pacific 2012 | Module 2 | No. 11 Characteristics of effective change leaders Question: What are the personal characteristics of an effective change leader?

12. Leadership Programme Asia Pacific 2012 | Module 2 | No. 12 Effective change leaders Are seen by others as trustworthy and competent Have a big-picture perspective; understand the longer-term strategy for the organisation Have a clear compelling vision of the change they want to see happen Can articulate what the change is, why it is necessary, and how it will benefit people and the organisation Are able to identify people who can make the change a reality; know how to enlist their support and cooperation Are able to engage and align team members who will need to embrace the change and other stakeholders whose support is necessary Can inspire and motivate others to achieve the change vision See the opportunities in change and can analyse potential problems from stakeholders’ perspectives Are able to eliminate barriers that hamper change initiatives Effective change leaders:

13. Leadership Programme Asia Pacific 2012 | Module 2 | No. 13 www.transformationalleadershipgroup.com info@transformationalleadership.com