2. The Leader’s Role in the Process of Change Changing the learning landscape A clear sense of direction Communicating and Involving Influencing people Maximising contributions Sustaining self

3. Effective Leadership Changing the learning landscape A Sense of Purpose, Direction and Meaning Ability to Maintain Trust Being optimistic/ positive Demonstrating bias for Action and Achievement

4. Purpose Direction & Meaning Changing the learning landscape Purpose- What we are here to do Direction – How we are going to do it Meaning – Why it is important for us to be involved and believe in it

5. Ability to Maintain Trust Changing the learning landscape Providing continuity and security for individuals in the face of changes Walk the Talk

6. Being Positive Changing the learning landscape Take a positive view of what is happening now and of the future Demonstrate that people are encouraged to learn

7. Bias to Action & Achievement Can convert aims and goals into action Keep individuals informed of progress at all times & Celebrate success Changing the learning landscape

8. Force Field Analysis Changing the learning landscape Analysis of what needs to be changed Stage 1 Worst Case Now Desired state If we do not changeWhat we have now What we will see & What we will hear when we are successful

9. Force Field Analysis Changing the learning landscape Worst Case Now Desired state Forces for Change Resistance to change

10. Leading Change – Gaining Positive Results Changing the learning landscape Establishing a Sense of Urgency Overcoming Complacency Examining the environment and the realities Identifying and discussing crises, potential crises or major opportunities Creating a critical mass of people to overcome complacency John P Kotter Leading Change

11. Developing a Vision and Strategy Changing the learning landscape A Vision is Imaginable – conveys a picture Desirable – appeals to all stakeholders Feasible – realistic attainable goals Focused – clear, to provide guidance in making decisions Flexible – allow individual initiative Communicable – can be explained in 5 minutes John P Kotter Leading Change

12. Creating a Guiding Coalition Changing the learning landscape Find the right people Strong position power, broad expertise and high credibility Leadership skills Create Trust Planned events to engender cooperation Lots of talk and joint activities Develop a common goal Sensible to the Head Appealing to the Heart John P Kotter Leading Change

13. Effective Communication of the Vision Changing the learning landscape Simplicity – no jargon Use metaphors, analogy and examples – a verbal picture Multiple forums – meetings big and small, memos and newsletters, formal and informal interaction Repetition – ideas sink deeply only when they have been heard many times Leadership by example – behaviour from key people that is consistent with the vision Explanation of seeming inconsistencies Two way communication at all times

14. Ensuring Short Term Wins Changing the learning landscape Must be visible Unambiguous Related to effort Provide evidence that the sacrifices are worth it Reward the change agents Use experience to fine tune the strategies Undermine the cynics Keep the senior managers on board Build Momentum John P Kotter Leading Change

15. Anchoring Changing the learning landscape Shallow roots need constant watering Help new practices to grow deep roots Focus on: Culture Norms of Behaviour Shared values

16. Implementing Change 4 Step Model Changing the learning landscape Vision 5% Difficult Strategic Values Driven Conceptual Vision 5% Difficult Strategic Values Driven Conceptual Planning 5% Easy Systematic Structural Planning 5% Easy Systematic Structural Educating 15 % Legislated Educational Behavioural Orientation Educating 15 % Legislated Educational Behavioural Orientation Anchoring 75% Difficult Cultural (organisational) Psychological (individual) Behavioural (habit) Anchoring 75% Difficult Cultural (organisational) Psychological (individual) Behavioural (habit) TQM Monthly Publication

17. Leading Change Encouraging and Rewarding Mental Habits Changing the learning landscape Risk Taking Humble self reflection Soliciting of opinions Careful listening Openness to new ideas

18. What is your Personal Leadership Challenge ? Changing the learning landscape