WHY STUDY OB Outline History of OB What are organizations Why do organizations exist The role of OB Definition of OB Meaning of OB Foundations of OB Approaches to OB Importance of OB Emerging Challenges of OB

HISTORY OF OB Industrial Revolution – Robert Owen, Andrew Ure and JN Tata provided certain welfare facilities. The idea generated into paternalistic approach Scientific Mgmt – Taylor believed in rationalizing production. He believed that human behaviour was based on rabble hypothesis Human Relations Management (1920s-1940s)- Great Depression, Labour Movement & Hawthorne studies led to the movement OB – 1950s Illumination Studies , Relay Room , Bank Wiring Room

What is an Organization?

WHO ARE MANAGERS ? Managerial Activities Make decisions Allocate resources Direct activities of others to attain goals

Management Functions Management Functions Planning Organizing Leading Controlling Management Functions

Mintzberg Managerial Model Role Description Interpersonal Figurehead Symbolic head ,required to perform a no. of routine duties Leader Responsible for the motivation and direction of employees Liaison Maintains a network of outside contacts who provide favors Informational Monitor receives wide variety of information Disseminator Transmits information received from outsiders Spokesperson Speaks to outsiders about plans, strategies, actions and results

MANAGEMENT SKILLS

Effective Versus Successful Managerial Activities (Luthans) Traditional management Decision making, planning, and controlling Communications Exchanging routine information and processing paperwork Human resource management Motivating, disciplining, managing conflict, staffing, and training Networking Socializing, politicking, and interacting with others

What is OB

Foundations of OB Social Systems INDIVIDUAL DIFFERENCES Mutuality of Interests OB Whole person Holistic Concept Caused behaviour

Approaches to OB Contemporary Approach – consisting of different disciplines like psychology, sociology, social psychology, anthropology and political science Human Resource Approach / Supportive Approach– This approach states that people are the central resource in any organization and they should be developed towards higher levels. Contingency Approach – It assumes that there is no one best way available in any organization. Systems Approach –It views organization as united purposeful system composed of parts. This gives the person to view the organization in totality Productivity Approach – It is the ratio of output to input. The higher the numerical value the greater efficiency.

Contributing Disciplines to the OB Field

Contributing Disciplines to the OB Field

Contributing Disciplines to the OB Field Eg- Sales agents who often influence the decision making of consumers

Contributing Disciplines to the OB Field Eg- Americans believe in independence, space etc, Japanese believe in harmony North Indians are industrious

Contributing Disciplines to the OB Field Eg- The Shiv Sena being wiped off and a new MNS party being launched

The Dependent Variables (cont’d)

The Dependent Variables (cont’d)

The Dependent Variables (cont’d)

The Dependent Variables (cont’d)

Emerging Challenges for OB Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service

Basic OB Model, Stage I

References OB – Stephen Robbins OB – Fred Luthans OB – K Aswathapa Newspaper Reading