1. Organizational Behavior Fundamentals
1.1 Definition of Organizational Behavior
1.2 Contributing Disciplines to the OB field
1.3Managing Organizations
1.4 Effectiveness
1.5 OB Challenges and Opportunities

2. ORGANIZATIONAL BEHAVIOR
T E N T H E D I T I O N

3. What Managers Do Managerial Activities Make decisions
Allocate resources
Direct activities of others to attain goals

4. Where Managers Work

5. Management Functions Management Functions Planning Organizing Leading
Controlling
Management Functions

6. Management Functions (cont’d)

7. Management Functions (cont’d)

8. Management Functions (cont’d)

9. Management Functions (cont’d)

10. Mintzberg’s Managerial Roles
E X H I B I T

11. Mintzberg’s Managerial Roles (cont’d)
E X H I B I T

12. Mintzberg’s Managerial Roles (cont’d)
E X H I B I T

13. Management Skills

14. Effective Versus Successful Managerial Activities (Luthans)
Traditional management
Decision making, planning, and controlling
Communications
Exchanging routine information and processing paperwork
Human resource management
Motivating, disciplining, managing conflict, staffing, and training
Networking
Socializing, politicking, and interacting with others

15. Allocation of Activities by Time
1-2
E X H I B I T

16. Seatwork: 1 Whole sheet of paper Identify one manager and be able to discuss his/her activities. Explain why would you categorize this manager as average, successful or effective manager

17. Enter Organizational Behavior

18. Contributing Disciplines to the OB Field
1-3a
E X H I B I T

19. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

20. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

21. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

22. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

23. Enter Organizational Behavior

24. Contributing Disciplines to the OB Field
1-3a
E X H I B I T

25. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

26. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

27. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

28. Contributing Disciplines to the OB Field (cont’d)
E X H I B I T

29. Managing Organizations
The Organization’s Environment
How an organization is structured and operates depends on
The needs of customers or clients
Legal and political constraints
Economic and technological changes
Managers work in an increasingly unpredictable environment

30. Managing Organizations
Behavior Within Organizations
Determinants of individual performance
Individual Characteristics
Individual motivation
Group behavior
Leadership
Power and politics
Intergroup behavior, conflict
Reward and appraisal systems
Groups and interpersonal influence

31. Managing Organizations
Organizational structure refers to the division of labor as well as the patterns of coordination, communication, workflow, and formal power that direct organizational activities.
Includes not only diagramming which employees report to which managers but also:
1. Reporting relationships, but it also relates to job design,
2. Information flow
3. Work standards and rules
4. Team dynamics
5. Power relationships

32. Managing Organizations
Processes
Process is a systematic arrangement of actions design to achieve specific outcomes
There are several techniques being used.

33. Effectiveness 1. Goal Approach
2. Systems Theory Approach – views the organization as a unified, purposeful system composed of interrelated parts.
3. Stakeholder Approach-
4. Organizational Development and Change

34. Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
Globalization is the system of interaction among the countries of the world in order to develop the global economy. Globalization refers to the integration of economics and societies all over the world. Globalization involves technological, economic, political, and cultural exchanges made possible largely by advances in communication, transportation, and infrastructure.

35. Challenges and Opportunity for OB (cont’d)
Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior