Lutheran Community Service Northwest, Refugee Resettlement Agency Address: 223 N. Yakima Ave. Tacoma, WA 98403 Phone: (253) 722- 5685

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R&P Core Service Timeline FY 2016 Pre-arrival Within 5 working days Within 7 working days Within 7 working days Within 10 working days Upon arrival Within 90 days Within 1 day Within 30 days In-take Interview Eligible Services Enrollment Other Referrals & Assistance 2nd Home Visit Case Close-out Assurance Reception 1st Home Visit Public Benefits Enrollment Social Security number Airport pickup with - Appropriate interpretation Seasonal clothing Pocket money Culturally appropriate ready-to eat food Public Assistance SNAP & MA Eligible Services Enrollment Health Screening Referral and Appointment School Registration Selective Service Registration Service/ Resettlement plan Cultural Orientation Assistance with AR 11 Throughout the 90 days R&P Service Period: Individualized, detail case notes that include explanation for service delays CO assessment Documentation of CO understanding Monitor the progress and updates on resettlement service plan Monitor ESL attendance Health and Mental Health follow-ups, as needed R&P Period Report Case close out letter and service referrals post (90) days Orientation – Roles and Responsibilities Verify refugee documentation Social Security Number application ESL Referral and Enrollment Assistance Employment program Referral and Enrollment Assistance Other welfare program (WIC) Documented - Assessment of welfare, living conditions, and needs Assistance with basic needs Housing Evaluation Safety checklist US Ties Coordination Housing and Safety Orientation Assessment Assistance with basic needs Food and food allowance until SNAP R&P Core Service Timeline FY 2016 Cultural Orientation throughout the 90 days

Washington State Individual Refugee and Special Immigrant Visas Arrival

Washington State Individual Refugee and Special Immigrant Visas Arrival

Key Contacts for Lutheran Community Services Multicultural Services: 1. Morgan ChristianSen mchristiansen@lcsnw.org 253-722-5685 Housing Specialist and Volunteer Mentoring Coordinator 2. John Forseth jforseth@lcsnw.org 253-722-5695 Program Director Refugee Resettlment and Placement 3. Paul Tan, M.Div. Foster Home Recruiter Refugee and Immigrant Children’s Program www.refugeechildren.net 4. Kinza Schulyer kschuyler@lcsnw.org Immigration Services Northgate Office 5. Beth Farmer bfarmer@lcsnw.org Lutheran Community Service International Counseling and Community Services for Refugee Mental Health and Asylee Program. 6. Advocacy Go to website www.lirs.org and sign up for “Stand For Welcome” alerts and take action. JoAnne Kelsey Assistant Director for Advocacy Jkelsey@lirs.org