Starfish Overview University of North Dakota

Brief Overview Fall 2014 Spring 2015 Fall 2015 Began using progress surveys Flags Kudos Student and advisor gets email notification Advisors – condensed daily email Spring 2015 Added online courses 6 online courses Fall 2015 Created separate survey for online courses 63 online courses 391 campus courses

Spring 2016 Progress Survey 4th Week – Closes February 22 61 online courses 346 campus courses 10th Week Deploys March 25 Closes April 6

4th Week Progress Survey

Example of 4th Week Email

Example of 10th Week Email

Resources Website Link

Feedback From Students (Flags) “I have not been present in the last few weeks due to the Accounting career fair and the interview process. I have been very busy and I will be able to come to class next week and on. I apologize about that and I take all of my classes very seriously and plan to do well in this one. Thanks for the email.” “Hi, I’m contacting you for the reason of an upcoming test, with the concerns on it and my current grade in intro to psychology. I have been studying this entire week for the test, I will look into getting extra help for this test because I want to do good on it.”

Feedback From Students (Kudos) This email was sure a pleasant surprise! Thank you for the recognition and encouragement, I will continue to work my hardest. Thanks for the great words of encouragement.  I love the class and especially his lectures! Thank u for this letter! I really enjoy the class and the teacher encourages me a lot so that I can keep improving. Many thanks to him. I appreciate you taking the time to congratulate me on my performance in this course. There is a lot of value in a simple message of encouragement and positive reinforcement. Your message was very classy, and it made me feel a sense of connection that often lacks in distance learning. I am enjoying the course and look forward to continuing to improve as a writer. Again, thank you.

Feedback From Faculty Faculty: “I just wanted to tell you that I love the Starfish program!” “Thank you Shari! I really appreciate you sharing this with me! I hope you have a good weekend!” “Generally speaking, students realized that, as their instructor, I’m concerned about them doing well in my class, and that the University offers valuable academic support.” “I knew that the students had received notification of their progress which allowed me a little additional peace of mind.”

Fall 2015 Data Early Alert Online Progress Surveys Flags = 219 Attendance Concern = 16 In Danger of Failing—Assignments = 48 In Danger of Failing—Test/Quizzes = 59 Low Participation = 19 No Show = 8 Failing (10th week) = 69 Kudos = 84 Great work = 70 Showing Improvement (10th week) = 14

Dashboard Link

Future Considerations Data: Include class size in dashboard Compare courses using flags vs. those not Expansion: Including additional classes ICan faculty working group Expanding to faculty advisors Professional advisors currently using ICan advising working group Pilot between Student Success Center and CoBPA Allows for online scheduling Training - CILT

Questions?