Social Work Administration

Review Social Security Policy: A part of social welfare policies on how to cope with social risks Social Insurance – As a preventive approach, the insured should contribute their premium while they are able and receive benefits when they confront social risks. Public Assistance – As a remedial approach, the poor can receive welfare benefits through means-testing. Social Allowance – As a citizen, people can receive welfare benefits regardless of their economic status if they just meet demographic criteria such as child, older person, the disabled.

Overview What is social welfare administration? What is social work administration? The roles of social workers in the areas of administration? Elements of social work administration Process of social work administration

How to deliver social welfare benefits to individuals How to deliver social welfare benefits to individuals? How to manage diverse social workers and service agencies?

Two Different Meanings of Administration 사회복지행정의 협의적/광의적 개념 Social work administration within an agency/org Social welfare administration (Service Delivery Systems) in the whole contexts of state welfare systems

Social Work Administration: 협의의 사회복지행정 Within an agency/org., all the process connected with the following activities: Foaming agency goals/objectives Planning of agency programs Mobilizing resources for programs and services Evaluation of programs

Social Welfare Administration: 광의의 사회복지행정 The process of transforming social policy into concrete social services The process of implementation of policies into action programs Methods used by those who had administrative responsibility (1) to determine organizational goals for a social agency or other orgs (2) to carry out a program, (3) to coordinate activities toward achieving selected goals, (4) to monitor, assess, and make necessary changes in processes and structure to improve effectiveness and efficiency Similarly used with “Social Welfare Service Delivery Systems”

Social Services Social services are a range of public services provided by governmental or private organizations in order to create more effective organizations, build stronger communities, and promote equity and opportunity. Any of numerous publicly or privately provided services intended to aid disadvantaged, distressed, or vulnerable persons or groups. Often interchange with social work/welfare services

Social Welfare Policy and Administration PLANS IMPLEMENTATION OF PROGRAMMES & SERVICES PROG. EVALUATION

HEALTH JOB SUPPORT EDUCATION SOCIAL SERVICE SECTORS PERSONAL SOCIAL -medical s.w. - psychiatric s.w. social aspects JOB SUPPORT - industrial s.w.. - Trade Unions / industrial relations EDUCATION - school s.w. - school counselors social aspects SOCIAL SERVICE SECTORS (Kahn & Kamerman) PERSONAL SOCIAL SERVICES - youth workers. - child welfare - family workers - rehab officers INCOME MAINTENANCE s.w. in residential welfare centers Pub. Asst. financial aid HOUSING s.w. in residential welfare centers - s.w. for homeless

Roles in the Areas of Social Work Administration make policy for the organization (programs; target client groups etc.) manage and supervise staff ensure accountability of public funds promote the services of the organization to the public Manager, Planner and evaluator, Supervisor/director, Consultant, Collaborator, etc.

What can be issues in the context of social work/welfare administration?

Principles of Social Work Administration Effectiveness (효과성): The degree of clients’ needs met through the program or service. Efficiency (효율성): The extent to achieve maximum output through minimum input. Equity (형평성): Whether the clients who have the same needs can receive the same service in a fair way. Accessibility (접근성): whether the client who intends to use social services can easily access to the agency which provide the services.

Process of Social Work Administration Planning- to foam agency/program goals and objectives and to determine relevant activities and processes to achieve the goals and objectives Organizing- to allocate respective roles of staffs to construct the organizational structure based on these role allocations Staffing- to include all staff managements such as employment, termination of contract, training and education, and creation of cooperative working environment Directing- To give a specific order or instruction on the duties to each staff Coordination- To connect with all different parts in the agency for effective communication and efficient decision-making (i.e., committees) Reporting- Need to report what the agency is doing to all relevant stakeholders such as community, client groups, committees, and so on. Budgeting- To manage financial resources including planning of budget, expenditure, and audit Evaluation- To assess the processes and outcomes of program implementation based on the agency goals and objectives