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What is Aunt Bertha? Aunt Bertha is an award-winning nationwide social service program directory. Our users and clients are in all 50 states - in the biggest cities - and in the smallest towns. We've been helping hospitals, foundations, clinics, medicaid managed care providers and local non-profits find government and charitable social services for their clients since 2010!

What programs are listed Two criteria for programs in the database: Direct services Offered at a free or reduced cost

Search by zip code We show programs by coverage area. When you enter a zip code, we calculate … and find the programs that serve that area! Zip Local area City County State Country g

Search by keyword or browse by category Designed for discovery and locating specific resources

Narrow results Refine by eligibility or personal attributes

View program details See next steps, description, eligibility criteria, cost, hours and locations Confidential – 9/21/2015

Share programs Print or send via email or text Emails and texts come from Aunt Bertha – your email address or phone number are not shared Confidential – 9/21/2015

Language friendly Search and browse the site in 100+ languages thanks to Google Translate Print programs in other languages!

Make electronic referrals Use the Connect button to connect people directly to programs. When you use the connect button: An email is sent to the person you are trying to connect An email is sent to the agency if they have an email address on file The program is tracked in your referral dashboard

Update electronic referrals By clicking on My Referrals you can see different people and a history of the programs you’ve referred them to. When you follow up, you can update the status of the referral The person who was referred can also update the status from their My Referrals dashboard as well!

Update electronic referrals

Keep notes and save favorites Write reviews to remember things about a program like “This food pantry has a lot of fresh produce”. Keep them for yourself, or share them with a group. Save favorites and create resource folders for quick access. Example: a “New Moms” folder with programs like WIC, or ones that offer car seats and baby goods

We find and maintain information AB finds programs through public records Our data team then verifies and publishes the programs We have a target to update programs every six months

Suggest a program or report a change Can’t find a familiar program? Use the Suggest a Program button. Fill out some basic information and our team will do the rest. Find outdated information? Click Report a change and let us know. We’ll investigate and update the listing. For both these requests, we have a target response rate of two business days.

Are you a service provider? You can claim your agency’s listing! When you claim your listing you can update your Description Hours and location Contact information Availability To claim your listing, visit about.auntbertha.com/claims and follow the instructions

Need Support? support@auntbertha.com

Thank you!