WIOA Operations Certification Assessment WIOA Operations Certification

This seminar was produced and published by MaryAnn Lawrence of PowerNotes LLC PowerNotes LLC and JobShop, Inc. have formed a partnership to provide web-based training to workforce professionals This seminar is part of the WIOA Operations Certification owned by PowerNotes LLC. JobShop, Inc. manages the web-based registrations and delivery. The seminar is also available via webinar and classroom training. Contact MaryAnn at malaw528@aol.com

Seminar Leader Mary Ann Lawrence CEO for PowerNotes LLC Mary Ann has extensive experience in workforce development with more than 35 years at the local, state, and national levels of the system in leadership positions. 317-946-7916 MALaw528@aol.com Seminar Leader

Learning Objectives Understand What Assessment Is Know what Assessment Should Include Learn About Assessment Tools

What Assessment Is

Assessment It’s a on-going process. Formal and informal approaches. What Is It? It’s a on-going process. Formal and informal approaches. Tools include applications, testing and interviews. Assessments should drive the services to be provided. Assessments are not a tool for screening out applicants.

Assessment For the client: Provides evidence of where they are now. What Is It? For the client: Provides evidence of where they are now. Also, its motivational in terms of identifying strengths, barriers and opportunities.

Assessment For the case manager: What Is It? For the case manager: Describes the gap between where the client is now in relation to the goal of improved self-sufficiency. It identifies the client’s strengths, motivators, barriers. Determines eligibility. Determines suitability: Will client benefit from case management services?

Assessment Assessment begins at first contact. When Does It Begin? Assessment begins at first contact. This is referred to as initial assessment.

Assessment When Does It Begin? The intake form and registration into the workforce database is part of the assessment process.

Assessment Two parts to assessment: Assessment Parts Two parts to assessment: Asking questions, listening to responses and gathering information. Applying information learned appropriately to a case plan that will have the desired outcomes.

Assessment Should Include

Assessment What information are you looking for? Information to Include What information are you looking for? Employment history and accomplishments.

Assessment What information are you looking for? Information to Include What information are you looking for? Employability skills. (special training, specific machines, tools, transferable skills?)

Assessment What information are you looking for? Information to Include What information are you looking for? Educational history and accomplishments.

Assessment What information are you looking for? Job search skills Information to Include What information are you looking for? Job search skills

Assessment What information are you looking for? Career awareness. Information to Include What information are you looking for? Career awareness.

Assessment What information are you looking for? Work maturity. Information to Include What information are you looking for? Work maturity.

Assessment What information are you looking for? Information to Include What information are you looking for? Interpersonal skills communication

Assessment What information are you looking for? Information to Include What information are you looking for? Family status and roles in the family system

Assessment What information are you looking for? Information to Include What information are you looking for? Family stressors and coping skills

Assessment What information are you looking for? Information to Include What information are you looking for? Life situation needs such as housing or transportation

Assessment What information are you looking for? Information to Include What information are you looking for? Financial (debts, garnishments, budgets).

Assessment What information are you looking for? Information to Include What information are you looking for? Legal needs (alien status, criminal records, child support, etc.).

Assessment What information are you looking for? Strengths Resources. Information to Include What information are you looking for? Strengths Resources. Cultural issues. Motivators. Sabotagers Voices of “Yes YOU can!”

Assessment Tools

Assessment Traditional Knowledge. Ability Tests. Tools Traditional Knowledge. Ability Tests. Personality and Interest Inventories, Work Samples or Performance Tests. Case Management Interviews

Assessment Tools Assessment tools should be chosen with a clear understanding of what you want to measure: Knowledge Skills Abilities Characteristics Personal Traits

Assessment Tools differ: Purpose Format Level of standardization, objectivity, and quantifiably  

Assessment Limitation of Tests Tools Limitation of Tests All Assessment Tools Are Subject To Errors In measuring a characteristic In predicting performance

Assessment Tools Tests can reveal skill and ability levels of individuals, indicating training needs. Assessment tools can also be used to predict an individual’s success in training. Skill or ability tests can also be used to assess an individual’s progress in training, or to evaluate the effectiveness of a training program.

Assessment The interview is the most commonly used assessment tool. Tools The interview is the most commonly used assessment tool. Structured interviews have characteristics such as standardized questions, trained interviewers, specific question order, controlled length of time, and a standardized response evaluation format.

Mary Ann Lawrence, PowerNotes LLC Email: malaw528@aol.com Cell: 317-946-7916 Developed by…

WIOA Operations Certification Each seminar in the WIOA Operations Certification fits together to make a meaningful series to build the skills and knowledge of workforce professionals across all types of partner agencies.

WIOA Operations Certification WIOA Fundamentals Career Pathways Case Management Customer Flow Assessment Career Services Training Services Co-Enrollments Youth Participation Program Eligibility WIOA Operations Certification