UiO IT services The short story

IT support http://www.med.uio.no/helsam/english/services/it/ HELSAM support Morten Ariansen and Victor Bredholt Mail it-hjelp@helsam.uio.no Phone: 228 50665 Central support Mail: it-support@uio.no Phone: 228 40004 More Information / Opening hours http://www.uio.no/english/services/it/contact/houston.html Documentation English: http://www.uio.no/english/services/ Norwegian: http://www.uio.no/tjenester/

User account https://brukerinfo.uio.no Will automatically activate when student registration is completed and the semester fee is registered as paid. Your user account is personal. The password must be changed at least once a year Address https://passord.uio.no/ You will get a reminder by e-mail some weeks before the deadline Do not disclose your password to anyone NOT even ME! Never send password in email.

Connecting to UiO Wireless (eduroam) http://www. uio Eduroam (education roaming) is a secure, world-wide roaming network access service developed for the international research and education community. If choosing eduroam and entering your username in the form username@uio.no does not work install the configurator to configure your nettwork connection. Go to https://eduroam.no/connect Choose «University of Oslo» Follow the instructions to install and use the configurator (suitable for your device) to configure your Eduroam connection. Use uioguest wireless at campus if you du not have another available network while you are configuring eduroam. Uioguest should give you the option to og to https://eduroam.no/connect More about eduroam: https://eduroam.no/

Mail https://www.uio.no/english/services/it/email-calendar-chat/help/webmail/ Webrowser https://mail.uio.no IT is also possible to configure email on devices: Mobile devices Use: Microsoft Exchange service (not imap) Enter your primary adresse as in: https://brukerinfo.uio.no/email/ The domain is: uio The server is: mail.uio.no Documentation in Norwegian http://www.uio.no/tjenester/it/e-post-kalender/mobile-enheter/ More info: English: http://www.uio.no/english/services/it/email-calendar-chat// Norwegian (more updated than the English info): http://www.uio.no/tjenester/it/e-post-kalender/

Programs http://www.uio.no/english/services/it/network/home-and-away/ UiO offer Programs that you can run remotely via a web based system called “Program kiosk” Remote Desktop based Program Kiosk https://kiosk.uio.no More info: http://www.uio.no/english/services/it/network/home-and-away/kiosk/index.html VMWare based Program Kiosk https://view.uio.no More info (in norwegian) http://www.uio.no/tjenester/it/maskin/programvare/programkiosk/hjelp/osx-linux/ Access to programs on Windows servers Server Names: win.uio.no or stat.uio.no Tools for accessing programs on Windows servers Remote Desktop program Enter win.uio.no for computer name. Enter your uio username in the form username@uio.no VMWare Horizon (connect to view.uio.no) Install Vmware horizon from https://view.uio.no When installed create a new connection to view.uio.no You also have access to download and Install programs directly on your personal computer (Download and install from) For windows: https://winprog.uio.no For Mac: https://macprog.uio.no

Printing http://www.uio.no/english/services/it/printing/ To different alternatives. With card reader (e.g. “Ricoh on pullprint”) UiO’s standard- Where the printout is held in a que until you go to a printer with a card reader and scan your ID card. Registering your student card when printing out the first time: http://www.uio.no/english/services/it/printing/help/card-reader/registrer-kort.html Without a card reader (e.g. “ut_isam9 on pushprint”) Are named printers that will print out documents immediately when you press print.

Managing Printouts http://www. uio Self service portal: http://utskrift.uio.no Change the language used on the portal Delete print jobs Register a new card Pay for prints Initial free quota is kr 100,- each semester (equivalent to 250 pages or 125 2-page sheets) Price per 2-page sheet is kr 0,80 View printing history and prices for prints

Resources at HELSAM PC lab with 13 PCs in room 023 HELSAMs printers HP studentprinter at the PC lab rom 023 \\pushprint\ut_isam9 3 MFP Ricoh printers with cardreader at Frederik Holsts Hus (One per floor) \\pullprint\ricoh

Your Personal network disk at UiO All users have a personal storage space. On windows systems it is known as the M: disk All computers and servers automatically connect to your M: disk when you log on. You will therefor have access to all your documents whether you use a UiO server (like win.uio.no or stat.uio.no) or “Program Kiosk” or any Campus computer.

More reading: IT services for Research http://www.uio.no/english/services/it/research/ Service for sensitive data (TSD) http://www.uio.no/english/services/it/research/sensitive-data/index.html Library services http://www.ub.uio.no/english/index.html Get access to office 365 during your stay at UiO http://www.uio.no/english/services/it/computer/o365/ Terms of use and consent http://www.uio.no/english/services/it/computer/o365/help/agree.html Note that you will loose access when you finish your stay at UiO Print and Copy services (high volume/format, binding) http://www.uio.no/english/services/print/