March 1, 2016 and April 5, 2016 Retail Market Subcommittee Update to COPS Kathy Scott April 5, 2016

RMS 2016 Goals: Unanimously Approved by RMS (3/1) and TAC (3/16): Align Retail Market Subcommittee Goals with TAC goals and the strategic vision of the ERCOT Board of Directors. Maintain rules that support Retail Market processes and promote market solutions that are consistent with PURA and PUC. Support the appropriate incorporation of demand response and load participation in the Wholesale market. Explore and Implement Retail Market Enhancements. Facilitate market enhancements necessary to leverage the capabilities of Advanced Metering Systems in the retail market and improve the integrity and availability of AMS data to Market Participants. Maintain market rules that support open access to the ERCOT retail market. Continue to work with ERCOT to develop Protocols and other market improvements that support increased data transparency and data availability to the market. Support all phases of ERCOT’s implementation of SCR786, Retail Market Test Environment, including but not limited to developing market requirements, project planning, system testing, project execution along with market education and communications. Assess and develop Retail Market training initiatives that may include ERCOT’s Learning Management System’s (LMS) online modules and Instructor Led Market Training courses and/or webinars. April 5, 2016 RMS Update to COPS

NPRR711 Withdrawal Voting: NPRR711, Increase the IDR Meter Required Threshold On March 1, 2016, RMS unanimously voted to withdraw NPRR711. On March 2, 2016, in support of the Retail Market Subcommittee’s voting recommendation to withdraw, a formal request for withdrawal of NPRR711was provided by the submitter to the Revision Request Listserv for PRS’ March 10th meeting. On March 10, 2016, PRS agenda reflected that NPRR711 was recommended for Withdrawal by RMS and submitter NO action was required of PRS April 5, 2016 RMS Update to COPS

Revision Requests Tabled at RMS: NPRR753 and RMGRR134: Allow AMS Data Submittal Process for TDSP- Read Non- Modeled Generators. 03/1/16 RMS: Additional time needed to review ERCOT’s 2/29/16 Comments 04/5/16 RMS: Both continued to be ‘Tabled’ at RMS due to data privacy and confidentiality concerns identified by the TDSPs. RMGRR132 “Tabled” at RMS: NOIE Disconnect and Reconnect for Non-Payment Process RMGRR135 “Withdrawn” by Submitter: Clarification of TNMP Extreme Weather Disconnect for Non-Pay Weather Moratorium Process TNMP withdrew RMGRR135 in an effort to work with Commenters. April 5, 2016 RMS Update to COPS

Advanced Metering Working Group (AMWG) AMWG Procedures: 03/01/16 RMS : Referred back to the Advanced Metering Working Group (AMWG) RMS member requested additional clarifications were necessary 04/05/16 RMS: RMS Unanimously Approved the AMWG Procedures with the 3/22/16 AMWG edits. AMS Data vs 867_03 Usage Data Reporting: http://www.ercot.com/content/wcm/key_documents_lists/81381/AMS R_Cycle_Read_Analysis_Dec15_v2.pptx http://www.ercot.com/content/wcm/key_documents_lists/81381/AMS _Volume_and_Count_Report_ERCOT_Feb16.xls http://www.ercot.com/content/wcm/key_documents_lists/81381/867_ vs._AMS_Dec15.xlsx    April 5, 2016 RMS Update to COPS

Advanced Metering Working Group (AMWG) March 2016 SMT Planned Maintenance: DAY AFFECTED:  Sunday March 20, 2016 12:01 A.M. CST until Sunday March 20, 2016 6:00 A.M. CST SMT successfully conducted planned maintenance that requires an outage of the SMT services including the portal website, APIs, HAN and ODR During this planned maintenance outage the following SMT services were impacted, including: Website Portal, Adhoc Reporting, HAN Services and On Demand Reads, however, ROR LSE File FTPS Downloads and Third Party FTPS Scheduled Reporting Downloads were unaffected and available as normal    April 5, 2016 RMS Update to COPS

Advanced Metering Working Group (AMWG) April 2016 SMT Planned Maintenance: DAY AFFECTED:  API Services - Wednesday April 6, 2016 9:00 A.M. CST until Wednesday April 6, 2016 10:00 A.M. CST FTPS Services - Wednesday April 6, 2016 1:00 P.M. CST until Wednesday April 6, 2016 1:30 P.M. CST SMT will conduct planned maintenance that will require brief outages of SMT’s FTPS and API services During this planned maintenance the following SMT services will be impacted, including: API – 60 Minute Outage FTPS – 30 Minute Outage April 5, 2016 RMS Update to COPS

Advanced Metering Working Group (AMWG) April 2016 SMT Planned Release: DAY AFFECTED: Friday, April 29, 2016 9:00 P.M. CST until Saturday, April 30, 2016 at 9:00 A.M. CST Functionality: Will allow users to open SMT in multiple tabs in the same browser without having to re-enter login information. System Impacts: Portal, Home Area Network (HAN) and On-Demand Reads (ODR) affected No impact on LSE files and FTPS folders April 5, 2016 RMS Update to COPS

SMT Statistics for February 2016 SMT Help Desk Calls 443 ( +37) SMT Help Desk Tickets 426 ( +9) Residential = 346 (+ 3) GUI access issues = 72 ( - 31) Registration issues = 191 (+ 18) SMT Registered Users (Res) 66,650 (+ 1,183) ESIs in SMT 7,129,456 (+12,354) Active Meters in SMT 7,061,501 (+12,613) April 5, 2016 RMS Update to COPS

SMT Statistics for February 2016 Active Energy Data Agreements 993 (3/1/16) *Total Energy Data Agreements 2,496 (+1,331) *Active and Pending AEPN = 0; CNP = 596; Oncor = 1,899 HAN Device Agreements 389 (NC) HAN Devices 9,741 (-44) 3rd Parties Registered @ SMT 86 (+1) REPs Registered @ SMT 108 (+1) On Demand Reads Customers 4,780 REPs 16 3rd Party 0 April 5, 2016 RMS Update to COPS

Retail Market Training Taskforce (RMTTF) Retail 101 Training Topics: Market History Roles and Responsibilities Market Rules Retail Transactions Impact of Advanced Meter Technology Data Transparency and Data Availability Many positive comments and feedback from attendees Frequent questions involved the following topics: Advanced Metering TDSP Meter Configuration ERCOT Systems and Functionality Retail Market Transactions Requests were made for additional retail training! April 5, 2016 RMS Update to COPS

Retail Market Training Taskforce (RMTTF) Retail Market Training Roadshow: Instructor Led Classes by ERCOT and MPs Austin Hosted by ERCOT Retail 101: Tuesday, February 9, 2016 50 In-Person (Classroom was Full) and 57 via WebEx MarkeTrak: Date and Time TBD Dallas Hosted by TXU Retail 101: Thursday, May 5, 2016 MarkeTrak: Friday, May 6, 2016 Houston Hosted by CenterPoint Energy Retail 101: Tuesday, September 27, 2016 MarkeTrak: Wednesday, September 28 , 2016 April 5, 2016 RMS Update to COPS

ERCOT Updates Retail Project Update – T. Anderson http://www.ercot.com/content/wcm/key_documents_lists/77528/13._ _RMS_April_2016_Project_Update.pptx Market Notice Mailing List Update- T. Hailu http://www.ercot.com/content/wcm/key_documents_lists/77528/13._ _Market_Notice_Mailing_List_Update.doc Inadvertent Gain Statistics Reporting – D. Michelsen http://www.ercot.com/content/wcm/key_documents_lists/77528/13._ _Inadvertent_Stats___January_2016.pptx http://www.ercot.com/content/wcm/key_documents_lists/77528/13._ _April_RMS_2016_IAG_Numbers.pptx IT Incident Report – D. Pagliai Service Availability – March - Retail Market IT systems met all SLA targets Incidents & Maintenance – March - None to Report April 5, 2016 RMS Update to COPS

Other Business! Save the Date * CenterPoint Energy – Competitive Retailer Relations 2016 Competitive Retailer Workshop Wednesday, April 27, 2016 9:30 am – 5:00 pm Norris Conference Center 816 Town And Country Ln., Houston, TX 77024 - near I-10 West and Beltway 8 Reception and Networking event immediately following the workshop from 5:00 PM - 7:00 PM at the Houston Texans Grille, adjacent to the Norris Conference Center.  April 5, 2016 RMS Update to COPS

Questions? April 5, 2016 RMS ,Update to COPS