Program Review Presentation March 17th, 2016 DSPS/LD Program Review Presentation March 17th, 2016

Program Description American River College's Disabled Student Programs & Services (DSP&S) is specifically designed to open the doors to educational opportunity for students with disabilities. The philosophy of DSPS is to encourage maximum independence and personal empowerment through a successful educational experience. DSPS provides access and accommodations to students with disabilities in classroom settings, which include courses pertaining to career and technical education, general education, basic skills and transfer to four-year postsecondary education institutions. Brief Description of your program. Who are you? One Slide, 2 minutes

Benchmarks DSPS/LD Students have a similar or higher Fall to Spring Persistence Rate as compared to the rate of all ARC students. This is the number of fall first-time freshmen students who received at least one official grade notation in the following spring semester (See Appendix A and B). Increased the number of Veterans served through DSPS/LD by almost 40%. DSPS Counseling now offered in the VRC and at the Natomas Satellite Center. DSPS Proctored Testing Services proctored over 1,100 exams each semester (See Appendix C). Over 2,700 Counseling appointments in DSPS each semester (See Appendix C).

Fall to Spring Persistence Rate Appendix A Fall to Spring Persistence Rate DSPS/LD Students All ARC Students Fall 2010 77.7% 69.1% Fall 2011 78.1% 67.6% Fall 2012 75.9% 66.5% Fall 2013 78.0% 67.4% Fall 2014 79.4% 70.6%

Fall to Spring Persistence Rate Appendix B Fall to Spring Persistence Rate LD Students All ARC Students Fall 2010 85.7% 69.1% Fall 2011 100% 67.6% Fall 2012 66.5% Fall 2013 90% 67.4% Fall 2014 70.6%

Fall 2009 – Spring 2015 appointments in Test Proctoring and Counseling Appendix C Fall 2009 – Spring 2015 appointments in Test Proctoring and Counseling

Program -- Strengths •DSPS/LD Counseling at the Veterans Resource Center, Natomas Satellite Center •Zero Priority Registration to eligible students •Note Taking •Assistive Technologies •Sign Language Interpreting & Real Time Captioning •LD Assessment •Test Proctoring on the main campus and Natomas Satellite Center •Study Strategies and Coaching •Adaptive Technologies Training Lab •Peer Coaching •Informational Workshops for Faculty and Staff on campus regarding DSPS/LD •Student Success and Strategies for Learning Workshops •Curriculum Development for HCD 382 and HCD 160 •Alternate Media Production •Outreach to feeder high schools and community agencies •In-Class Aides supporting Adaptive PE and other Instructional courses •TABIS (Traumatic and Acquired Brain Injuries Support) Group

Program -- Challenges •Challenges with dialogue between the managers and administration responsible for DSP&S/LD and the staff of those two programs, due to misdirection, miscommunication, misunderstanding, and misinformation. •Some program-specific facilities are underutilized, most noticeably the Assistive/Adaptive Lab. •Need of a concerted effort to inform the rest of the college about the DSP&S and LD programs. •In spite of the large amount of data collected by the program, there has been little relevant analysis of that data for use in understanding the relationship between college and program operating decisions and program enrollment. •There is minimal staff training for DSPS classified staff. •Written procedures need to be updated or are non-existent.

Planning Implications •Develop a schedule of frequent meetings with DSPS/LD staff and faculty •Create Best Practices in the different areas within DSPS/LD for consistency in services and processes. •Update the department web pages to be more user-friendly and provide frequent presentations, campus-wide, to students, staff and faculty, about DSPS and its services. •Conduct surveys of experiences, concerns, issues and recommendations for DSP&S/LD. Use the survey results to improve the delivery of services and the overall effectiveness of the department. •Increase trainings for Classifies staff , conducted within DSPS as well as in collaboration with other areas of Student Services. •Increase staffing in the Assistive Technology Lab to have complete coverage for student use and trainings.

THANK YOU!